When a customer in our shop needs a reinstall we basically take their HDD out and put it in our machine to copy data off. Most people only want the folders detailed below to be backed up. Looking for help writting a batch file. The batch file needs to do the following. 1) Ask for drive letter. 2) Ask for Customers Name 3) Create a folder on D:\<customer name> 4) Copy the following folders: My Docs, Desktop, Favs, OE E-mails, Address Book, Outlook PST file if there is one. It also needs to copy all user profiles from C:\Documents & Settings\<username> Any ideas how and if this can be done. Thanks