Hi tain, Thanks for the quick response! Windows identifies the drives and they work fine, but the flashing software is not run from Windows - it's a self booting DOS-like program. I tried this procedure 3 times, and all 3 attempts failed. To be fair, I couldn't find anywhere any mention of someone updating external Seagate drives via their firmware update tool. The flash util README doesn't mention USB drives either (just (S)ATA). Thanks again.
Hi, I have a couple of FreeAgent Desk external hard drives with the following drives embedded in them: ST31000528AS (Firmware: CC44) ST31000333AS (Firmware: SD35) I saw both have firmware updates available to download from Seagate that are labeled as "important": CC44 => CC49 SD35 => SD3B I tried both EXE and ISO update methods (with the drives still in the FreeAgent enclosure) and both failed (big read FAILURE message in the DOS window). Can you please verify the following? In order to upgrade the firmware, I'll need to physicall