Hi, Your backend XML RSS file (hardware section) had some errors in the XML, and the xml parser will not parse them (web page parsing, not in trillian)... the errors are that sometimes the title tag contains some strange characters, (today's bug is the quotes after <title>Gainwardâ TO FIX IT FOR EVER (and allow such chars to appear): make the header of the xml file: <?xml version="1.0" encoding="ISO-8859-1" ?> Thanks...