hi all i know this seems an old problem since vista unfortunately still this problem exist. whenever i used the "Windows Photo Viewer" this com surrogate hangs sometimes the window can be closed but most of the times not. has anyone have the solution for this as i can't seem to find one even in the MS website. added info: OS = Windows 7 32bit RAM = 2GB GeForce 8500 GT Program installed: Adobe Photoshop and Indesign CS5 MS Office 2010 (word, excel, access and powerpoint) Firefox Foxit phantom 7-zip Ccleaner DirectVobsub for Win7 and some plugins for photoshop