Do you use AOL? Installed Kazaalite? Infected with spyware? Is your system plagued with bad dll? To find out, go online with IE, type in the Address Bar an obviously mis-spelled URL & wait for the ever so familiar "The page cannot be displayed" message." If the "Refresh" link is dead [greyed], you have the bad shdoclc.dll. Another solution: Best thing to do is to delete temporary internet files, cookies, Empty Recycle Bin then run Antispyware - Adaware first. Reboot. Also try HijackThis and check HJT log. http://www.tomcoyote.org/hjt/ Hope this help.