Upgrade to XP Pro, no CD drives

[dunnma]

I recently upgraded to XP Pro and for some reason the only problem I am having is that the OS does not recognize that I have a CD or DVD burner. All it recognizes is that I have a DVD-ROM drive. I looked in the device manager and there are no ! errors.

When the computer boots up, it is cycling through both drives. I have done windows update until there are no more issues to fix.

Any thoughts or ideas would be greatly appreciated.

Thanks!

[Shindo_Hikaru]

A simple DVD/DVD Firmware upgrade and/or BIOS upgrade may be needed

[nitroshift]

When the computer boots up, it is cycling through both drives.

You mean you have 2 drives and only 1 is recognised?

Edited July 28, 2006 by nitroshift

[T D]

None are recognised as burners nitroshift.

This just means u can't use XP's in built burner (which is incidentally crap).

Look at the images, My Computer detects my dvd+rw and dvd-rom drives as cd drives.

But Nero 7 Lite says this:

Try opening a 3rd party burner and seeing if that program recognises ur drives as burners.

Edited July 28, 2006 by T D

[dunnma]

Yes, I have 2 drives and XP only recognizes 1 of them as a DVD-ROM. When the computer is booting up, BIOS is going through the boot sequence on both drives to see if it needs to boot from a CD. I think that I had the same "problem" as TD originally with both being recognized as CD drives. Now however, only one drive is being recognized.

I did try another 3rd party recording software (SonicNow or whatever) and it did not recognize them either. I will try to flash the bios and see if that works.

I will keep you updated. Thanks for the help thus far.

[dunnma]

Problem solved!

It appears that when upgrading to XP Pro from XP Home Edition that the new OS was having problems with the Primary IDE Channel. In device manager I right clicked on it and choose uninstall from the pop-up menu. I did the same with the "default" drive listed under the DVD/CD-ROM drives.

I then clicked on Action from the file menu, and chose Scan for Hardware Changes. The system then recognized the Primary IDE Channel AND the "Missing" CD-RW & DVD+RW drives.

Thanks to everyones help who helped guide me. Hopefully this will help someone else that comes along with the same problem.

[Shindo_Hikaru]

Sometimes the solutions are simple, i have not used this method in a long while. I need to to this method out of retirement and add it to my list of simple repairs.