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Help. Not sure what is wrong with my OS.


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Posted

I have Windows XP Home Edition. At this point, I can only load my computer in safe mode. 90% of the time it freezes on the welcome screen, and the times it loads past that, it runs very slow. Clicking and typing is on a 15 - 20 second delay. I was able to hit control+alt+delete and see that my memory usage was at 100% and the files that put it there were constantly being switched between different .exe files being run under my user name, not the system or the other services. I can run the McAfee Virus Scan in safe mode but it tells me that there are no infected files. I am pretty sure I have a virus. All this happened less than 24 hours after I got roadrunner high speed internet installed. I am not sure what to do at this point. I don't want to be on my computer in safe mode all the time. Has anybody else had this happen to them? And if so, what did you do?

Virus scan:

Build: 10.0.27

Engine Version: 4450

DAT Version: 4807

DAT File Created: July/14/2006

Computer:

Microsoft Windows XP

Home Edition

Version 2002

Service Pack 1

Dell Dimension Dim2350 Intel

Pentium 4 CPU 2.20 GHz

2.19 GHz

256 MB of RAM


Posted

In safe mode run msconfig & turn off all items in startup. Perhaps this will help you in determining the offending application.

Posted

You may also have Spyware also. I do not believe Mcafee scans for that.

also try running services.msc in the command window and looking for suspicious names.

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