Microsoft Windows XP Portcls driver update

[kgerlach]

Hello all:

I was trying to update my drivers using a microsoft recommended site called drive headquarters, after running the update program it told me my sound, video drivers needed to be updated. I selected and away I went, it was a driver from Realtek, but when it started to update it said that the software wasn't signed by Microsoft, I said continue and then it went directly to blue screen saying windows shut down. the file on the blue screen is portcls.sys. I have not been able to find the old drive in my system, what can I do to reinstall the old drive or get this one to work. I currently have no sound on my computer.

Thanks

Kent

[allen2]

You should have had a sound driver CD with your computer when you bought it. If you didn't, go to the website of your sound card manufacturer (if it's standalone) or to the website of your motherboard manufacturer. There you should find the lastest working drivers.

[pmshah]

Since you tried to install an unsigned driver xp would have created a restore point automatically. Boot to safe mode, select the restore option & you should be back in business.

As a rule don't update drivers unless you are having problems with it. The unix motto "don't fix unless broken" holds true for windows also.

[kgerlach]

Thanks to your replies it worked and I have sound again!!!! I will also follow pmshah's advice "if it isn't broke don't fix it" Thanks again appreciate it.

Kent

[JuMz]

I think BTS has a lot of experience with this issue. I believe he encountered this error with his Driver Packs. You may want to talk to him.