Office Help Causing Multiple Messages in Win2K Application Event Log

[Dave-H]

Hi everyone,

My first post to this Office forum.

I am using Office XP, with all available updates, under Windows 2000 SP4,

with all patches and updates installed.

Everything works fine, but there is one anomaly which is bugging me.

If I use the help files in, say, Frontpage, everything works fine, but if I

go to a help topic which involves getting information from the web, I

immediately get a huge number of messages written to the Windows 2000

Application Event Log. There must be at least 30 identical messages every

time! This does not happen with locally stored information, only web-based

information.

An example is -

The description for Event ID ( 1904 ) in Source ( HHCTRL ) cannot be found.

The local computer may not have the necessary registry information or message

DLL files to display messages from a remote computer. The following

information is part of the event:

http://office.microsoft.com/en-gb/assistan...0346741033.aspx,

http://go.microsoft.com/fwlink?LinkID=45840.

This is just repeated over and over again a huge number of times.

Functionality doesn't seem to be affected, everything works, and the help

topic correctly displays. The messages are "information" messages rather than

warnings or error messages.

Even so, it's filling up my log and causing other messages that I might need

to refer to to be pushed off the end of the log and lost.

Has anyone iny idea why this is happening, and how I can stop it?

As far as I am aware I have the latest HTML help system files installed.

Thanks, Dave.