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Posted

A condensed version (NB I am not talking about piracy here I really want to know if there are any options short of buying a whole new OS)

i bought a laptop with XP home installed. Burned recovery partition to dvd which worked fine.

I created partitions which have apparently delted a tattoo file which is required for authentication when using the recovery dvd.

Laptop manufacturer is no help other than advising on recreating the tatto file which Im unable to do (too stoopid). I contacted MS and explained th eproblem and asked if i could quote the COA would they send/sell a copy of XP Home on disk - minus the COA. Response was - No chance mate give us £49.95 plus VAT and we'll help you out. - very "unfriendly" I responded that I have already paid for the oem copy of XP on the laptop and merely want a backup disk to reinstall the OS and that I could buy an OEM copy for the same or less than they were asking for support. i got the same response!

My question, is there any way I can get this sorted out without having to buy another copy of XP considering i dont want another COA just the OS to reinstall with the existing COA?

What a way to generate cash!


Posted (edited)

Hmm, sorry for posting in the wrong place. Cant Mods leave a pointer to where a post has been moved to tho?

Double Hmm! Just noticed its not been moved but duplicated - cool!

Edited by FortyTwo

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