Outlook 2002

[SarahC]

Hi there,

I have a user that has noticed something with word attachments when opening them from his e-mail and then saving them. The filename automatically gets a number appended to it when he saves it. If he opens it again and closes or saves, this number is incremented. It's causing a bit of confusion when the user is looking for documents. It seems to be a setting that tracks the amount of times the attachment is opened or viewed? Anyone have any ideas on how I might get rid of this?

Many thanks,

Sarah

[Railman5]

Can the user not simply save the document as save as then save the doc with his file name to a directory of his choice.

it seems to me he is saving to the internet temp folder.

Just a thought!

[SarahC]

Hi Railman5...yes we tried that several times but regardless of how we save it or where we save it, even in My Documents, what we name it, it still attaches a number to the end of the filename. It also does it if he forwards it to someone else and they open it, the number increments again!!