Windows XP remote

[JayLewis101]

Does anyone know how to control a remote PC with a tool such as VNC if both computers are connected to the internet via a local broadband service provider and both using WindowsXP

I am desperately trying……so far with no success, to help my girlfriend, currently overseas, with regular software configurations on her laptop. We both use home broadband providers in (france and the uk).

I have tried WinVNC to no avail. Of course it was easy to use testing it at home with PC’s on the same LAN. But am puzzled as to how this can be configured to work with 2 PC’s on different LANS and Service Providers.

Can WinVNC or ANY other software product anywhere in the world (microsoft or otherwise) be used to gain remote control over the internet???

I am struggling to see why this is so difficult given that access to all IP info on the remote system is obviously readily available to me.

I would really appreciate any suggestions with this “problem”.

Thanks in advance. Frustrated JL!

[Gouki]

Copy-Paste your problem to various different threads will not help you get your problem solved!

[FAT64]

Windows XP has "Remote Assistance"; works well enough for me. You have to enable it though, right-click My Computer, select Properties, click the Remote tab, select "Allow Remote Assistance invitations to be sent from this computer".

[getwired]

Check out http://support.fogcreek.com/?copilot - I think it's exactly what you are looking for.

HTH

[FAT64]

I think it's exactly what you are looking for.

- at a price!