Taggs Posted September 28, 2005 Share Posted September 28, 2005 I'm trying to install and image on a laptop @ work. The server lets me log on, select image etc etc etc. It copies initial files but when it gets to the stage when it says "Setup is Starting Windows" thats as far as it gets! I have the correct drivers installed on the image. Any Idea's? Link to comment Share on other sites More sharing options...
Taggs Posted September 28, 2005 Author Share Posted September 28, 2005 (edited) I have posted this in the wrong place by accident and I have asked a mod to move it. Edited September 28, 2005 by Taggs Link to comment Share on other sites More sharing options...
prathapml Posted September 28, 2005 Share Posted September 28, 2005 * moved Link to comment Share on other sites More sharing options...
RogueSpear Posted September 28, 2005 Share Posted September 28, 2005 Could you tell me if you are doing a vanilla RIS or if you are spicing it up at all with RVM, nLite, etc? And could you tell me what hardware the laptop has (motherboard chipset and NIC in particular).OFF TOPIC: Taggs, you have the absolute best ever avatar I have ever seen in my life! Not only that, it bears a striking resemblance to yours truly. This has been a baaaaad week for me. Link to comment Share on other sites More sharing options...
Taggs Posted September 29, 2005 Author Share Posted September 29, 2005 My Image is just a bog standard XP Pro SP2 (and a couple of updates), it works fine on PC's but not on Laptops.NIC = Broadcom 4401Chip Set = Intel 855PM/ ICH4-MVideo = ATI Mobility Radeon 9600 with 64MB memory Link to comment Share on other sites More sharing options...
RogueSpear Posted September 29, 2005 Share Posted September 29, 2005 Well if it works fine on desktops but not laptops.. dang, that's a good one. The only thing I can really suggest, based on the description of where it hangs, is to get in the BIOS and disable "Legacy USB Support" if that's an option and check over the options that should be disabled like some of the various memory caching options.Are the desktops also using Intel chipsets? ATA or SATA? Link to comment Share on other sites More sharing options...
Taggs Posted September 29, 2005 Author Share Posted September 29, 2005 I'll have a look at the BIOS settings and have a "play" with them. Desktops are using Intel chip set and ATA.I've also just tried an autobuild from a DVD and it still does the same thing . (Just to make sure it's nothing to do with the Network side of things) Link to comment Share on other sites More sharing options...
Fencer128 Posted September 29, 2005 Share Posted September 29, 2005 (edited) Hi,I had a quick thought. You're using a Broadcom NIC and the RIS image (well mine anyway) has 2 broadcom sys files within it by default. If you've copied the latest Broadcom drivers to the i386 folder and restarted the binlsvc service then you could possibly be having a problem with the new broadcom inf file associating with the old (and therefore wrong) sys file. I had a similar experience with Intel NICs this week causing a hang at "Setup is starting Windows" and the fix was to remove the default Intel sys files.The files you'd need to remove are:bcm4e5.sysbcm42xx5.sysNote: I don't know if they've now changed, but you used to need to edit Broadcom inf files to get them working under text mode RIS setup. The instructions for editing them can be found here on Broadcom's site under "No. 79":http://www.broadcom.com/drivers/faq_drivers.phpCheers,Andy Edited September 29, 2005 by Fencer128 Link to comment Share on other sites More sharing options...
Taggs Posted September 29, 2005 Author Share Posted September 29, 2005 Hi Andy, thanks for that. I'd already tried editing the files and that didn't work and I've copied both of the latest sys and inf files from the broadcom web site but still it hangs. I've even tried with older versions on the files but still nothing)I'm begining to think it may not be a drivers problem.I think I'll start to building a fresh image peice by peice and see where it falls over.Thanks anyway but keep that thinking cap on! Link to comment Share on other sites More sharing options...
cluberti Posted October 31, 2005 Share Posted October 31, 2005 Try disabling everything you can (as far as onboard devices) in the BIOS. Usually when Windows XP setup hangs here, it's a USB issue, but disabling other things (if disabling USB entirely doesn't work) won't hurt either. Link to comment Share on other sites More sharing options...
mmarable Posted November 1, 2005 Share Posted November 1, 2005 I had a similar problem trying to RIS over the onboard NIC on one of my desktops. I switched to a PCI card (Broadcom in fact) and it worked perfectly. I did have to replace the driver that Microsoft had for the Broadcom with the driver from the manufacturer.What kind of laptop is this? Link to comment Share on other sites More sharing options...
Taggs Posted November 1, 2005 Author Share Posted November 1, 2005 It's a Clone Laptop from our suppliers.They buy the bit and build the laptop/PC's for us as and when required.I did have a similar problem with on-board NIC. It worked fine for 12 months then one day stopped working. I installed a PCI 3com NIC and it worked fine again.It may even be something to do with it being a 10/100/1000 NIC (some thing I read some where on the net!) but its strange why it worked for so long and then stopped This, of course, is not really an option on a laptop! Link to comment Share on other sites More sharing options...
RogueSpear Posted November 1, 2005 Share Posted November 1, 2005 What conerns me and has me completely baffled is why the laptop does this during an install from CD also. At least that was the case earlier in this thread. I think that if you can't figure out the issue with an install failing from CD, you're not going to figure it out for RIS either.The two installation types really aren't as different as some might think, but there are a couple more things thrown in the mix with RIS. Therefore, it may be easier to solve if you use the less complex CD install method for troubleshooting. Link to comment Share on other sites More sharing options...
jarod670 Posted November 2, 2005 Share Posted November 2, 2005 If you power off the laptop when it hangs, and power it back up again, does it continue on with setup? We had one particular model machine do that, it had a broadcom nic in it. If I remember correctly it was to do with the driver because the driver we had wasn't digitally signed. Link to comment Share on other sites More sharing options...
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