Outlook Express starting problem

[penneck]

Hi,

I've a problem when I start Outlook Express. Not every time, but quite often, when I start Outlook Express, it complains of doing something illegal and wants to close. I close it then restart it, and it is fine. It has even, during the failed attempt to start, picked up my e-mail waiting at my ISP's server.

The failure gives the following message:-

MSIMN caused an invalid page fault in

module MSHTMLED.DLL at 0177:70f72931.

Registers:

EAX=03490144 CS=0177 EIP=70f72931 EFLGS=00010202

EBX=0280d100 SS=017f ESP=00565548 EBP=00565558

ECX=00000000 DS=017f ESI=00000000 FS=6abf

EDX=00565620 ES=017f EDI=00565620 GS=0000

Bytes at CS:EIP:

f6 46 04 02 74 75 8d 45 08 50 ff 75 0c e8 f0 fc

Stack dump:

0280d910 00000000 03490144 00000000 005655b4 70f398ff 0280d100 0047e040 00565620 70f424bd 03490144 0280d100 0047e040 00565620 00000000 637ba83f

I've removed then re-installed Internet Explorer 6, and I've tried re-installing Win 98SE over the top of the previous load. I want to stay with OE, but I cannot afford to wipe the hard drive and re-install from scratch.

If anyone has any suggestions for a solution, I'd be really pleased to hear them

Thanks for your help

Graham

Edited September 21, 2005 by penneck

[Martin L]

try to replace that MSHTMLED.DLL file with this one in your /windows/system32 folder.

mshtmled.rar

[penneck]

Thankyou Martin L. Have downloaded as you directed, but is there a next step?

Also, you said download the file to windows\system32, but mshtmled.dll is in windows\system. Are you sure about windows\system32?

Regards

Graham

[Martin L]

what os do you use? because in mine it's system32....

anyway make a backup of your own mshtmled.dll by renaming it to mshtmled.dl_ and place the mshtmled.dll i gave you in your system map then.

let me know if that worked.

[penneck]

Thankyou, once again, Martin. I didn't understand what an .RAR file was. One of my friends educated me, and I've extracted the MSHTMLED.DLL file, and replaced mine with yours.

Unfortunately, it hasn't had the desired result.

When Outlook Express fails during opening, it produces an icon (not sure what these should be called) which gives me a choice of closing OE or looking at the fault details. What I had noticed, is that when Outlook Express fails, and having dealt with the "Close or Details" icon, if I click on the 'x' in the top right-hand corner of the OE window to close OE, it comes up with the same "Close or Details" icon. If I look at the details this time, the fault has changed slightly in that "MSHTMLED.DLL" has changed in the message to "MSHTML.DLL".

Does this give any clue to my problem?

Regards

Graham