Nerwin Posted September 11, 2005 Share Posted September 11, 2005 hey guys, i was checking out my system information because i was going to look at something but it said that i could not load the information, here i have a picture: Link to comment Share on other sites More sharing options...
Gouki Posted September 11, 2005 Share Posted September 11, 2005 is the installation CD nLited? Link to comment Share on other sites More sharing options...
Nerwin Posted September 11, 2005 Author Share Posted September 11, 2005 no Link to comment Share on other sites More sharing options...
chilifrei64 Posted September 11, 2005 Share Posted September 11, 2005 is your Windows Management Instrumentation services turned off or disabled? Link to comment Share on other sites More sharing options...
Nerwin Posted September 11, 2005 Author Share Posted September 11, 2005 I restarted the service but when i go to System Information it still comes up saying that it can't collect the information. Link to comment Share on other sites More sharing options...
Nerwin Posted September 11, 2005 Author Share Posted September 11, 2005 i need to get some help on this Link to comment Share on other sites More sharing options...
chilifrei64 Posted September 12, 2005 Share Posted September 12, 2005 Make sure these services are set to automatic. Windows Management Instrumentation service Remote Procedure Call (RPC) serviceEvent Log Restart the computer.. Link to comment Share on other sites More sharing options...
Nerwin Posted September 12, 2005 Author Share Posted September 12, 2005 still dont work Link to comment Share on other sites More sharing options...
darth_ash Posted September 12, 2005 Share Posted September 12, 2005 Try re-registring some the WMI related DLLs; type the following commnads in cmd:regsvr32 wmi.dllregsvr32 wmiutils.dllregsvr32 wbemcomn.dllregsvr32 wbemprox.dllregsvr32 wbemsvc.dll.Also; does your "Help Center" run propely? Link to comment Share on other sites More sharing options...
Nerwin Posted September 12, 2005 Author Share Posted September 12, 2005 i tried the commands still don't workYeah my help center runs very good Link to comment Share on other sites More sharing options...
Bold_Fortune Posted September 13, 2005 Share Posted September 13, 2005 System Information needs the index.dat file located in this folder: C:\WINDOWS\PCHEALTH\HELPCTR\OfflineCache to function properly. If the index.dat file isn't there, make another copy and paste it there and then System Information should function again. Just create a new, blank, txt file and rename it index.datYou can also do this with or without that particular index.dat file in place.Make a new text document and change the extension to .nfo and then double click on it. (It may take a moment to open the first time.) You might see a System Information Popup saying "System Information cannot open this NFO file. It might be corrupted or an unrecognized version." Just click OK and your System Information will appear inside Help and Support Center. Link to comment Share on other sites More sharing options...
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