registration ? Problem

[mtech]

Hi everyone -- I'm new -- and hoping this forum can help with mysteries I encounter in my job from time to time. I am network supervisor for a small non-profit correctional facility.

First. Just bought three new machines running Windows XP and Office 2003 Basic. Set them up as administrator on local box, joined the domain, etc. When I registered Office, I registered the software in persons name that uses during regular shift. When new user logs in at shift change, or I log on as administrator, the office registration pops up everytime. Can anyone tell me what I did wrong? I have used this method previously, and all users logging in can use Office.

Thank you!

[eminem_rh25]

Hi everyone -- I'm new -- and hoping this forum can help with mysteries I encounter in my job from time to time.  I am network supervisor for a small non-profit correctional facility.

First.  Just bought three new machines running Windows XP and Office 2003 Basic.  Set them up as administrator on local box, joined the domain, etc.  When I registered Office, I registered the software in persons name that uses during regular shift.  When new user logs in at shift change, or I log on as administrator, the office registration pops up everytime.  Can anyone tell me what I did wrong?  I have used this method previously, and all users logging in can use Office.

Thank you!

<{POST_SNAPBACK}>

You didn't do anything wrong..

It asks that because it puts the name you type in as the author.. It requires that at the beginning if you have a New User because it needs something to fill the Author field in...

[mtech]

Thanks for your reply. As in all things "computer" I should have been more exact in phrasing the description of what happens when a different user logs on -- this isn't just the "User Name" message box that pops up when someone new accesses an office product. The whole licensing process kicks off - asking the user to Accept the Licensing Agreement, etc. It does this no matter how many times any specific user logs on, (other than administrator) I did pay for a help desk to Dell, and they were as puzzled as I am, after all, it is pretty basic stuff to register MS Office as you configure a new computer and add it to the netowrk. The problem is still ongoing, and I'm afraid the 50 or so grace logins will be used up soon. Any other ideas?

[liquidplasmaflow]

Could be trying to access an Admin-only registry key for the EULA acceptance... try making the Limited User an Administrator, opening Office, accepting the EULA, and making the user a Limited User again.