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Posted

Anytime I use a Windows based program, MSIEXEC.exe starts running and it asks me to insert Microsoft Office XP Disc for installation. I have Office XP on the computer, and I have found that I do not have the PRORET.MSI file any longer. I cannot uninstall Microsoft Office without this file, and I cannot install any downloads from Microsoft (SP3, etc) for Office without the file. Is there a workaround? or somewhere where I can get this file????? I no longer have the Office disc, and unless I delete the MSIEXEC.exe file (which then deletes the windows installer) I am constantly plagued with this. Any help would be immensely appreciated!

Thanks in advance


Posted

Open regedit and go to key HKEY_CLASSES_ROOT\Installer\Products\ and search for the Microsoft Office Key and delete it...

Obviously make a backup of this key before you delete

Posted

Thanks! I was able to delete the key and install a new Microsoft Office I recently purchased.

I have a different question though. Is there any reason why the same error would still show up on different user accounts on the PC? I got the same error on a different user account, but the PRORET.MSI was no longer listed in the registry

Any ideas?

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