Windows Explorer.exe Error / Problem

[JOURNOT]

About 3 weeks ago I began having an error with explorer.exe--it doesnt work anymore. anytime I try to open a folder or use the windows explorer app, it blanks out my screen then says that it has encountered an error and has to shut down...heres the most specs I can get about the problem :

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: msvcrt.dll

ModVer: 7.0.2600.2180 Offset: 00037fd4

theres also the error report that I would send to microsoft but thats about 100 pages long and prolly wouldnt fit in the forum...I dont know how I got this problem and I have virus scanned and virus scanned but mcafee shows no viruses and I run adware killers and I dont have anymore of that anymore...unless its hiding from the program or something. I just dunno what to do about this...maybe someone out there has had a similar problem and can help or anyone who knows how to fix this sort of thing...any help would be greatly appreciated. Thanks!

[Takeshi]

You're correct in thinking about malware but if nothing is found you can try reinstalling IE (which is closely related to explorer.exe):

http://support.microsoft.com/default.aspx?...kb;en-us;318378

[KAndle]

Are you running Spybot & Adaware? They work well together. You can get a second virus opinion at http://www.trendmicro.com What about Windows Update? Can you run that? Update your drivers and software. Does it also happen in safe mode?

[wullieb1]

Have you installed anything recently??

If so try removing it.

Have you tried re-registering the dll??

or even replacing it?

[KAndle]

to reinstall that file down load the vb6 support files i believe. i doubt that will help though. Your better off getting that file through an update on win update if you can.