Hello nuhi et al,

 

I am wondering which Firewall component(s) is direct related to Microsoft Office.

 

What I know is that if you remove firewall, then you can't open Office file (docx, xlsx, pptx etc) from Outlook, sometime can't even open the file directly.

However there are 3 firewall components.

Anyone has any idea why firewall is related to Office? and which one(s) are actually linked?

 

TIA

Hi Tseng,

 

sorry for the delay, this got lost in my inbox.

I never heard of such an issue, did you have any more insight as to how to replicate it?

 

When you say 3 Firewall components, do you mean Internet Connection Sharing/ALG, Firewall Service and Firewall?

Maybe ALG (application layer gateway) could be related, if you removed it that time - but that would also be news.

 

Let me know, but that "sometime" you cannot open docx files itches me the wrong way.

Edited November 9, 201510 yr by nuhi
typo

Finally got time to re-visit this issue.  Has been pretty busy in the past 3 months.

 

If I remove Windows Firewall (Firewall UI and functionality) under Internet Connect Sharing under Windows Firewall Services.

Will removing this component alone affect the working of Microsoft Office?

 

TIA

I didn't get such report so far, needed components for Office are in the Office compatibility, does not include Firewall.

I will test by removing all of them and report these days.

 

Which Windows version, and is it TW-CN language?

 

Thanks.

I have encountered same issue on both EN-US and CN-TW.

 

I removed whole Windows Firewall Service back then.

Office can't open files sometimes, can't really identify a pattern.

If I only remove the Windows Firewall UI, maybe Office can work properly?

 

TIA