Cant choose os to refresh

[zikmoshe]

H

try to run Refresh on one of my OS

I try to run it fom the OS

It says that it should be run from instalation cd

There was a msg that the disk is closed and should be opened

What is the meaning of closed disk and how you open it?

[Tripredacus]

Is it possible to get a screenshot or picture of these messages?

I don't want to jump to conclusions, as I've seen these types of messages before but do not know if they are what you are experiencing:

1. Refresh from Win8.1 may show a message to insert the installation media if the system originally came with Windows 8.0.

2. Some third party recovery programs may show a "disk is locked" message and prevent installation.