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Posted

hi there

i was having problems with my color ink. i had purchased a new color ink. when i put it in the printer it had recognized it and i was able to print. well just recently it started not to work. i called tech support. they made me take out and put the stupid ink 6 times (i don't see the point) anyways.

they told me its defected and I've 2 options

1. get it repaired

2. buy a new printer.

then i went on and said i want it to be repaired. they forwarded me to a number and the guy said they don't handle the printers? okay fine i called them up again to wtf was going on, just that moment some number called me. (lexmark retention team or something) asked my how old my printer was. well older than 1 year.

so they said no warranty for u.

i asked my options.

1. to get it repaired

2. buy a new printer.

to get it repaired through lexmark, it will cost me $277 frigging dollars.

and I bought this printer for $99 (came with my laptop) so i don't see any reason why i should pay $277 just to get it repaired. I had been wondering why they have been saying get a new one. now i see the reason.!! **** tech support!

does anyone know how to fix this problem

I'm thinking the chips on the reader of the cartige is broken or something? does anyone know how to fix or where to get it fixed or something? (i'm in central pa) and i've things to print :rolleyes:

ATTENTION: Don't u break your printer ever!!!! :)

Thanks


Posted

Remember you told me you dont want a new printer recently, and you want a seperate CD printer...

Bet your kicking yourself now arent ya? an extra few bux and you would have had an Epson R300, been able to print on CD's and wouldnt care bout your lexmark warranty. lol

I got to meet a few guys from Lexmark recently for work reasons. i got talking to them.. know what? they mostly owned Epsons - i found it pretty funny.

Posted

very true but now i've a cd printer (casio) and

I'm with the stupid !

(here's the catch though my lexi scans/prints/fotocopies, i use those all the time)

well anyways I trust your opinion i'll try to find a nice epson that fits my needs. I hope its not eXPensive :rolleyes:

hmm was lexmark owned by epson or something? or some guy from epson got bored and started his/her own company? :) (aa conspiracy lol)

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