intzepatorii Posted September 14, 2014 Posted September 14, 2014 Hi, Can't get rid of 2 errors coming with almost every restart: Faulting application name: lpksetup.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a1f7Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033fException code: 0x40000015Fault offset: 0x000000000002a84eFaulting process id: 0xbe8Faulting application start time: 0x01cfd0297e802f4eFaulting application path: C:\Windows\system32\lpksetup.exeFaulting module path: C:\Windows\system32\msvcrt.dll and Name resolution for the name www. many sites .ro timed out after none of the configured DNS servers responded. I lost several days for trying to solve but with no result. Can you help please?
nitroshift Posted September 14, 2014 Posted September 14, 2014 lpksetup.exe points to language pack setup. Did you try to install a different language and failed? Regarding the DNS issue, please download and run HiJackThis then post a copy of the log here.
MagicAndre1981 Posted September 14, 2014 Posted September 14, 2014 C:\Users\André>err 0x40000015# for hex 0x40000015 / decimal 1073741845 STATUS_FATAL_APP_EXIT ntstatus.h# {Fatal Application Exit}# %hs# as an HRESULT: Severity: SUCCESS (0), FACILITY_NULL (0x0), Code 0x15# for hex 0x15 / decimal 21 ERROR_NOT_READY winerror.h# The device is not ready.# 2 matches found for "0x40000015" create a crash dump: http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx and share it
intzepatorii Posted September 14, 2014 Author Posted September 14, 2014 thanks for looking. it was the chinese simplified, first failed and then successfull, I have now uninstalled it. I will keep you posted. Running processes:E:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files (x86)\Lotus\smartctr\smartctr.exeC:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exeC:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\rusb3mon.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files (x86)\Samsung Magician\Samsung Magician.exeC:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exeC:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\avpui.exeE:\Download\Programs\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =F2 - REG:system.ini: UserInit=userinit.exeO2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\IEExt\ContentBlocker\ie_content_blocker_plugin.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dllO2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dllO2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllO2 - BHO: Safe Money Plugin - {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\IEExt\OnlineBanking\online_banking_bho.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllO2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\IEExt\UrlAdvisor\klwtbbho.dllO4 - HKLM\..\Run: [uSB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"O4 - HKLM\..\Run: [RUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\rusb3mon.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"O4 - HKLM\..\Run: [Command Center] C:\Program Files (x86)\MSI\Command Center\StartCommandCenter.exeO4 - HKCU\..\Run: [spybotSD TeaTimer] E:\Program Files\Spybot - Search & Destroy\TeaTimer.exeO4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKLM\..\Policies\Explorer\Run: [bootRacer] "C:\Program Files (x86)\BootRacer\Bootrace.exe" /2O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')O4 - Startup: RDS.batO4 - Startup: Samsung Magician.lnk = ?O4 - Global Startup: Lotus SmartCenter.lnk = C:\Program Files (x86)\Lotus\smartctr\smartctr.exeO8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\ie_banner_deny.htmO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000O9 - Extra button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLLO9 - Extra button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\IEExt\UrlAdvisor\klwtbbho.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{570FF472-4197-4B61-BFD5-373A1CE76C1A}: NameServer = 193.231.252.1 213.154.124.1O17 - HKLM\System\CS1\Services\Tcpip\..\{570FF472-4197-4B61-BFD5-373A1CE76C1A}: NameServer = 193.231.252.1 213.154.124.1O17 - HKLM\System\CS2\Services\Tcpip\..\{570FF472-4197-4B61-BFD5-373A1CE76C1A}: NameServer = 193.231.252.1 213.154.124.1O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dllO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: Kaspersky Anti-Virus Service 15.0.0 (AVP15.0.0) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 15.0.0\avp.exeO23 - Service: BootRacerServ - Greatis Software, LLC - C:\Program Files (x86)\BootRacer\BootRacerServ.exeO23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Intel® Integrated Clock Controller Service - Intel® ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exeO23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exeO23 - Service: Intel® Capability Licensing Service TCP IP Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exeO23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exeO23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeO23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exeO23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exeO23 - Service: MSIBIOSData_CC - MSI - C:\Program Files (x86)\MSI\Command Center\BIOSData\MSIBIOSDataService.exeO23 - Service: MSIClock_CC - MSI - C:\Program Files (x86)\MSI\Command Center\ClockGen\MSIClockService.exeO23 - Service: MSICOMM_CC - Unknown owner - C:\Program Files (x86)\MSI\Command Center\MSICommService.exeO23 - Service: MSICPU_CC - Unknown owner - C:\Program Files (x86)\MSI\Command Center\CPU\MSICPUService.exeO23 - Service: MSICTL_CC - Unknown owner - C:\Program Files (x86)\MSI\Command Center\MSIControlService.exeO23 - Service: MSIDDR_CC - Unknown owner - C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exeO23 - Service: MSISMB_CC - Unknown owner - C:\Program Files (x86)\MSI\Command Center\SMBus\MSISMBService.exeO23 - Service: MSISuperIO_CC - Unknown owner - C:\Program Files (x86)\MSI\Command Center\SuperIO\MSISuperIOService.exeO23 - Service: MSI_SuperCharger - MSI - C:\Program Files (x86)\MSI\Super-Charger\ChargeService.exeO23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exeO23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - E:\Program Files\Macrium\Reflect\ReflectService.exeO23 - Service: Samsung RAPID Mode Service (SamsungRapidSvc) - Unknown owner - C:\Windows\system32\RAPID\SamsungRapidSvc.exe (file missing)O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - e:\Program Files\SiSoftware\SiSoftware Sandra Lite 2014.SP2\RpcAgentSrv.exeO23 - Service: TeamViewer 9 (TeamViewer9) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exeO23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exeO23 - Service: Intel® Extreme Tuning Utility Service (XTU3SERVICE) - Intel® Corporation - C:\Program Files (x86)\Intel\Extreme Tuning Utility\XtuService.exe
intzepatorii Posted September 14, 2014 Author Posted September 14, 2014 thanks @magic, here it is: https://onedrive.live.com/redir?resid=59129A73A86611CF!33154&authkey=!ACnL1WNtrN9XTDY&ithint=file%2cdmp
MagicAndre1981 Posted September 15, 2014 Posted September 15, 2014 the application throws an exception while detecting the TEMP folder lpksetup!GetUniqueTempPathPRIMARY_PROBLEM_CLASS: STATUS_FATAL_APP_EXITBUGCHECK_STR: APPLICATION_FAULT_STATUS_FATAL_APP_EXITSTACK_TEXT: 00000000`014af770 000007fe`fcd5940d kernelbase!RaiseException+0x3900000000`014af840 000007fe`feaba947 msvcrt!CxxThrowException+0x8700000000`014af8b0 00000000`ffde2c28 lpksetup!GetUniqueTempPath+0x9800000000`014afb80 00000000`ffdc1e8c lpksetup!CbsSession::open_package+0x9000000000`014afc40 00000000`ffdc35c1 lpksetup!CbsClient::EnumerateInstalledLanguagePacksImpl+0x18100000000`014afd60 00000000`ffdc2480 lpksetup!CbsClientServerImpl+0x26c00000000`014afe00 00000000`76b859ed kernel32!BaseThreadInitThunk+0xd00000000`014afe30 00000000`76dbc541 ntdll!RtlUserThreadStart+0x1dFOLLOWUP_IP: lpksetup!GetUniqueTempPath+9800000000`ffde2c28 90 nopSYMBOL_NAME: lpksetup!GetUniqueTempPath+98IMAGE_NAME: lpksetup.exeFAILURE_BUCKET_ID: STATUS_FATAL_APP_EXIT_40000015_lpksetup.exe!GetUniqueTempPathI see this string: B:\TEMP\lpksetup 0x00000000014af128 : 0x0000000076da97c8 : ntdll!RtlRaiseException+0x22f0x00000000014af178 : 0x000000000058ba20 : !da ""GetUniqueTempPath failed""0x00000000014af1f0 : 0x00000000014af908 : dt lpksetup!std::runtime_error0x00000000014af1f8 : 0x00000000014af770 : 0x00000000014af908 : dt lpksetup!std::runtime_error0x00000000014af210 : 0x00000000ffe29938 : lpksetup!TI3?AVWinError0x00000000014af228 : 0x00000000ffdb0000 : "lpksetup!_imp_EventWrite <PERF> (lpksetup+0x0)"0x00000000014af238 : 0x00000000003626a8 : 0x000007fef2c55670 : CbsApi!IEnumCbsIdentityProxyVtbl+0x100x00000000014af258 : 0x000007fefcd5940d : KERNELBASE!RaiseException+0x390x00000000014af418 : 0x00000000ffde2e69 : lpksetup!GetUniqueTempPath+0x2050x00000000014af420 : 0x00000000ffdb7e90 : !du ""ERROR: CreateDirectory(%s) failed with error: %u""0x00000000014af428 : 0x00000000014af450 : !du "B:\TEMP\lpksetup"0x00000000014af448 : 0x000000000058ba90 : !du "Microsoft-Windows-Client-LanguagePack-Package"0x00000000014af450 : 0x0054005c003a0042 : !du "B:\TEMP\lpksetup"0x00000000014af458 : 0x005c0050004d0045 : !du "EMP\lpksetup"0x00000000014af460 : 0x0073006b0070006c : !du "lpksetup"0x00000000014af5a0 : 0x0000000076ea5430 : ntdll!RtlpInterceptorRoutines0x00000000014af5d8 : 0x0000000076de34d8 : ntdll!RtlAllocateHeap+0x16c0x00000000014af610 : 0x0000000076ea5430 : ntdll!RtlpInterceptorRoutines0x00000000014af648 : 0x0000000076de34d8 : ntdll!RtlAllocateHeap+0x16c0x00000000014af6e8 : 0x000007fefea913d2 : msvcrt!malloc+0x700x00000000014af718 : 0x00000000ffe17210 : "lpksetup!operator new"+0x20 Is B:\Temp a valid path?
intzepatorii Posted September 15, 2014 Author Posted September 15, 2014 oh, that's great, you did it!i moved the temp folder to the ramdisk, that's why the invalid path... can you please tell me your advice, to move the temp back in C or do some changes and move the lpksetup folder... could it be possible?anyway tomorrow I'll send you a beer.
MagicAndre1981 Posted September 16, 2014 Posted September 16, 2014 The task LPRemove under \Microsoft\Windows\MUI triggers this lpksetup.exe call. You can try to disable this scheduled task if you don't want to move TEMP back to C:\. But moving system folders is often an issue.
intzepatorii Posted September 16, 2014 Author Posted September 16, 2014 disabled and done. thanks again!cheers!
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