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Change of M/B due to fault under Win2k3


g8dhe

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Hi, Hope some one can help with some suggestions please :hello:

My old motherboard (Intel D975XBX2) has failed so a nice new Intel DX58S02 is to be the replacement. Hoping to continue using the SATA RAID array, without having to reinstall etc.

I am using the Repair mode, after sorting out what appears to be all the drivers and MS updates etc. and slipstreaming them onto a DVD with the original 2003 R2 CD.

The optical drive is on the Marvell 88SE9128 6G SATA ports, and the SATA harddrives are on the Intel ICH10R SATA ports. The ICH10R is in RAID mode and they all seem happy.

The initial Setup phase copies the drivers etc. to the Windows installation folders for repair, the system then reboots from the harddisk happily, but is then unable to see the Optical drive to continue copying files, nor is the Keyboard and Mouse operational :wacko:

The Last Session file is hopefully attached.

Your suggestions please - most likely something quite obvious but alluding me at the present :whistle:

Right an update: Solved the loss of visibility of the Optical drive - the BIOS setting was still on AHCI rather than IDE hence the problem - now all I need to resolve is the lack of USB connectivity to the Keyboard and Mouse...

Any clues anybody ????

LAST SESSION.INI

Edited by g8dhe
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There's not much to go wrong in your session, just a few thoughts:

1. Too many drivers? Try installing just the ones you need (but you cant' do without ICH10 & Marvell at least).

2. Try moving the IE7 and .Net installers to the top, so that they will be installed first. I don't see any installer for .Net, but haven't looked very hard. I don't know if IE7 (and .Net) are able to be slipstreamed, or you would have to use addons. Check that.

3. Try not to work on Windows 7.

*After your edit: It usually is USB legacy mode in BIOS.

GL

Edited by GrofLuigi
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Thanks for response.

I'm inclined now that I have it booting to go thru and remove the extra drivers, but hopefully this will be very much a single pass job, I hope not to have another M/B fail on me in the short term!

Yes there is .NET setup infact there are two .NET setups (different sizes...) so have moved them to the top

yes the USB BIOS setting is for Legacy.

Right to continue, its so close now with luck I'll crack it tonight and have it backup and running .......

But any more suggestions are always welcome :-)

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have it backup and running .......

Do you have a full backup?

Which keyboard and mouse do you use? PS/2 or USB

Can you boot a PE from USB?

Or can you boot Windows 8 Developer from USB?

I would boot a external operating system.

And fix CriticalDeviceDatabase\PCI#VEN_8086&DEV_2822&CC_0104

And adjust mouse keyboard settings

Next reboot should work. A repair installation is not required.

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Yes there is .NET setup infact there are two .NET setups (different sizes...) so have moved them to the top

I didn't see the setup for .NET, just hotfixes (if the KB numbers are right.

yes the USB BIOS setting is for Legacy.

Of course, if it doesn't work, change it to DISABLED or any other state it allows.

GL

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have it backup and running .......

Do you have a full backup?

Which keyboard and mouse do you use? PS/2 or USB

Can you boot a PE from USB?

Or can you boot Windows 8 Developer from USB?

I would boot a external operating system.

And fix CriticalDeviceDatabase\PCI#VEN_8086&DEV_2822&CC_0104

And adjust mouse keyboard settings

Next reboot should work. A repair installation is not required.

Yes there is a full set of Backups I can recover too if required !

Have tried with a full USB Keyboard and it made no difference, but initially was using a PS2 Mouse and Keyboard into a what appears to be a genuine USB convertor.

Well booting to a PE is still going to entail identifying all the required drivers I presumed ? If not I must be missing something in my understanding ?

Not quite sure about that link to "enable-intel-ahci-under-xp" is about ? I don't seem to have that problem, the ICH10R drivers appear to be loading and running OK and the drives are being written to as well all under RAID on the Intel chips?

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Yes there is .NET setup infact there are two .NET setups (different sizes...) so have moved them to the top

I didn't see the setup for .NET, just hotfixes (if the KB numbers are right.

Ah when they are displayed in the HOTFIXES section in nLIte, they have (Setup) at the end of the description, so I am making an assumption that they were setting up .NET, but maybe not ...... ?

yes the USB BIOS setting is for Legacy.

Of course, if it doesn't work, change it to DISABLED or any other state it allows.[

Tried that as well and no joy :(

The USB ports are driven from the X58 chipset so I'll see if I can locate the specific entries for them in the chipset drivers, to see if they make sense next I think.

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Ah when they are displayed in the HOTFIXES section in nLIte, they have (Setup) at the end of the description, so I am making an assumption that they were setting up .NET, but maybe not ...... ?

They are not, I guess they meant it's a setup for that update/hotfix. I didn't know if the setup for .Net has a KB number, so I googled these two, and they are hotfixes/updates, not the setup of .Net.

GL

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Right well all the relevant drivers appear to be present for the X58 chipset and the USB ports on the 82801R chip. These are on the supplied disk from Intel for the M/B;

2008s4el.inf

ibexusb.inf

ichausb.inf

However in nLite when I select the ALL function it only appears to list the first one, I can't see (but I am no expert in this area at all!) how it knows to pickup the other two from the info in the first file ?

E:\DX58SO2 Motherboard\Driver&Apps as supplied\Software\Drivers\Chipset_INF\All\2008s4el.inf,0

It says on the forum here and the documentation that you only need to select any one INF file in the folder concerned, so I assume it scans for others but doesn't list them in the .ini file ?

I've also updated the BIOS on the M/B, as it was the original first release BIOS on the board as supplied, but nothing to suggest that any USB problems have been corrected in the readme etc. No difference in the situation however, I'm still stuck needing to "I Agree the Licence", but no working Keyboard or Mouse to make the selection :(

ichausb.inf

ibexusb.inf

2008s4el.inf

LAST SESSION.INI

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Ah when they are displayed in the HOTFIXES section in nLIte, they have (Setup) at the end of the description, so I am making an assumption that they were setting up .NET, but maybe not ...... ?

They are not, I guess they meant it's a setup for that update/hotfix. I didn't know if the setup for .Net has a KB number, so I googled these two, and they are hotfixes/updates, not the setup of .Net.

Are the .NET files required during installation however ? I can see that shortly after installation I will be needing them, but I can live with the download then anyway, as the number of updates and fixes required will I suspect be more than I have found to date!

The only reason for needing the Slipstreaming at present is to get over the lack of a Floppy drive that Win2k3 needs for the extra Drivers, but it seemed a good idea to load as many as possible at the time.

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I'm not that familiar with drivers, sorry. I hope someone else can help you. Usually I just slipstream the storage controller drivers, and others manually post-install. And I don't have X58 class hardware, so I don;t know if there are any other requirements.

.Net isn't required for windows itself.

GL

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Thanks GL for the assistance so far at least, it is appreciated!

Just tried out a Win7x32 install on the M/B, just to make sure that there wasn't some obscure H/W fault, but that has loaded fine, first try ....

Anyway I'll have yet another go, in a few minutes, but this time with a minimal slipstream, no Hotfixes etc , just the required drivers for storage and those supplied on the disk, the only other thing is I have added the updated INF release.

Still slightly confused by the Multi driver folder option, tried it with another folder and after selecting the folder it came up with a list of all the .INF's to choose all the required ones from, however this doesn't happen with the folder full of drivers from the Intel supplied disks it just specifies the "ALL" folder itself rather than the long list of INF files to choose from, which seems odd ?

Anyway other suggestions welcome .... all report back which ever way it goes!

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continue using the SATA RAID array

Right an update: Solved the loss of visibility of the Optical drive - the BIOS setting was still on AHCI rather than IDE hence the problem

I'm lost: which BIOS setting do you use now?

Do you use IDE, AHCI or RAID?

Do you use RAID at Intel controller and IDE at Marvell controller?

but initially was using a PS2 Mouse and Keyboard into a what appears to be a genuine USB convertor.

The Chicken or the egg causality dilemma: USB controller drivers are not loaded. And no USB keyborad drivers.

Well booting to a PE is still going to entail identifying all the required drivers I presumed ?
Windows default drivers are sufficient at USB keyboard.
Not quite sure about that link to "enable-intel-ahci-under-xp" is about ? I don't seem to have that problem, the ICH10R drivers appear to be loading and running OK and the drives are being written to as well all under RAID on the Intel chips?
Yes, you may ignore this part.

Do you have a Windows 7 or Windows 8 DVD available?

Boot, press Shift-F10. Can you read 2003 files?

Apply SuppressUI to 2003 at hard disk. And verify Umpnpmgr.dl version.

http://support.microsoft.com/kb/938596/en-us

suppress messages such as the following: Found New Hardware

2003 should install USB controller, USB keyboard and USB mouse at next boot.

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Hi CDOB, lets see;

I'm lost: which BIOS setting do you use now?

Do you use IDE, AHCI or RAID?

Do you use RAID at Intel controller and IDE at Marvell controller?

OK, all the storage controllers seem happy:

I'm using the Intel ICH10R in RAID mode and it is happily seeing the sata raid disks, reading and writing no problems,

The Marvell 9128 controller is in IDE mode so that it can handle the Optical drive, with minimum fuss. On my first attempts it was in AHCI mode and lost the Optical drive, changing that has cured that problem.

So hopefully these aspects are now resolved.

The Chicken or the egg causality dilemma: USB controller drivers are not loaded. And no USB keyborad drivers.

I've switched now to a pair of USB (wireless) keyboard and Mouse, these are definitely USB so hopefully will eliminate any problem areas there! They seem to work quiet happily on a clean Win7 install - carried out as a test.

Do you have a Windows 7 or Windows 8 DVD available?

Boot, press Shift-F10. Can you read 2003 files?

Apply SuppressUI to 2003 at hard disk. And verify Umpnpmgr.dl version.

http://support.micro...kb/938596/en-us

Yes I do have and have now tried a clean Win7 install and that proceeded happily no problems.

Can you elaborate on the "Boot, press shift-F10" not seen that one before, I assume when your saying "read 2003" files you mean can I see entries for Windows 2003 files ? Or what .... quick Google .... I think maybe your reffering to the CMD line processor available during Windows initialization, I'll give that a go but I suspect that I will have already lost access to the USB keboard at that point ?

That link to the hotfix sounds interesting, I'll include that on the next attempt, however will it have been applied at the point of the PE running ? Or does it only get applied to the full Windows installation - I've no idea of the order of these things and when they apply, is there any good articles anywhere ?

2003 should install USB controller, USB keyboard and USB mouse at next boot.

That might solve the problem, but as I can't "Agree the license" as the Kbd isn't functional I'm not sure that I can get to the point where it will have been applied :(

OK well having made certain that the USB Kbd/Mouse work under a clean install of Win7, I'm going to try a clean install of W2k3, rather than the Repair and see if the problem is down to the Repair or whether its inherent to something in W2k3 install on this M/B. If that works Then I'll try the Hotfix above and see what gives.

Thanks for the assistance so far, its nice to be able to bounce ideas around at least!

Geoff

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Yes I do have and have now tried a clean Win7 install and that proceeded happily no problems.

Can you elaborate on the "Boot, press shift-F10" not seen that one before, I assume when your saying "read 2003" files you mean can I see entries for Windows 2003 files ? Or what .... quick Google .... I think maybe your reffering to the CMD line processor available during Windows initialization, I'll give that a go

Yes, it's about cmd line processor.

You may run reg.exe or regedit.exe.

Load a 2003 system hive from hard disk, change 2003 settings and unload the hive.

Reboot to hard disk next.

but I suspect that I will have already lost access to the USB keboard at that point ?
At this point you use Windows 7 PE. USB keboard does work.
That might solve the problem, but as I can't "Agree the license" as the Kbd isn't functional I'm not sure that I can get to the point where it will have been applied :(

I don't know either: what's first: PNP or "Agree the license"?

Did you used a USB keyboard at old motherboard in the past?

Another approach: enable USB drivers and USB HID devices early. Use Universal Imaging as a key word.

http://www.911cd.net/forums//index.php?showtopic=22092

http://www.911cd.net/forums//index.php?showtopic=19397

A search revealed too

http://kb.acronis.com/content/8814

The easiest workaround is to reboot the machine several times to make Windows initialize all the necessary devices including USB mouse and keyboard.
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