MS word 2003 exit crash

[ken2000]

Whenever i have 2 or more word documents open i can close them one by one without problem until the last document. Each time i close the last word 2003 progam i get this message

"Microsoft Office has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

After trying the same procedure for many times i manage to get the popup with a dumpfile notification.

Running windbg i got this analysis. I don't know how to debug so anyone know what is causing the problem?

Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64

Copyright © Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Sysinternal\WER37F4.tmp.hdmp]

User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*C:\Symbols\MsSymbols*http://msdl.microsoft.com/download/symbols

Executable search path is: C:\images

Windows 7 Version 7600 MP (4 procs) Free x86 compatible

Product: WinNt, suite: SingleUserTS

Machine Name:

Debug session time: Sat Jul 30 14:44:07.000 2011 (UTC + 2:00)

System Uptime: 0 days 1:27:37.374

Process Uptime: 0 days 0:02:46.000

................................................................

....................................

Loading unloaded module list

...

This dump file has an exception of interest stored in it.

The stored exception information can be accessed via .ecxr.

(1398.13e0): Access violation - code c0000005 (first/second chance not available)

eax=00000000 ebx=00000000 ecx=003ae028 edx=0000ed7c esi=00000188 edi=0018d764

eip=7752f861 esp=0018d71c ebp=0018d788 iopl=0 nv up ei pl nz na po nc

cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

ntdll!ZwWaitForSingleObject+0x15:

7752f861 83c404 add esp,4

*** ERROR: Symbol file could not be found. Defaulted to export symbols for MSO.DLL -

0:000> !analyze -v

*******************************************************************************

* *

* Exception Analysis *

* *

*******************************************************************************

*** ERROR: Symbol file could not be found. Defaulted to export symbols for GDIPLUS.DLL -

GetPageUrlData failed, server returned HTTP status 404

URL requested: http://watson.microsoft.com/StageOne/WINWORD_EXE/11_0_8328_0/4c717ed1/unknown/0_0_0_0/bbbbbbb4/c0000005/00660069.htm?Retriage=1

FAULTING_IP:

+5010e2

00660069 ?? ???

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)

ExceptionAddress: 00660069

ExceptionCode: c0000005 (Access violation)

ExceptionFlags: 00000000

NumberParameters: 2

Parameter[0]: 00000000

Parameter[1]: 00660069

Attempt to read from address 00660069

DEFAULT_BUCKET_ID: BAD_INSTRUCTION_PTR

PROCESS_NAME: WINWORD.EXE

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1: 00000000

EXCEPTION_PARAMETER2: 00660069

READ_ADDRESS: 00660069

FOLLOWUP_IP:

WINWORD+5010e2

305010e2 83257c72ad3000 and dword ptr [WINWORD!DllGetLCID+0x32e32 (30ad727c)],0

FAILED_INSTRUCTION_ADDRESS:

+5010e2

00660069 ?? ???

MOD_LIST: <ANALYSIS/>

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

FAULTING_THREAD: 000013e0

PRIMARY_PROBLEM_CLASS: BAD_INSTRUCTION_PTR

BUGCHECK_STR: APPLICATION_FAULT_BAD_INSTRUCTION_PTR_INVALID_POINTER_READ

LAST_CONTROL_TRANSFER: from 305010e2 to 00660069

STACK_TEXT:

WARNING: Frame IP not in any known module. Following frames may be wrong.

0018f3c0 305010e2 003ae8f8 300d52d0 00000000 0x660069

0018f838 76b06238 00150346 00000010 00000011 WINWORD+0x5010e2

0018f864 76b068ea 3002a119 00150346 00000010 user32!InternalCallWinProc+0x23

0018f8dc 76b07d31 00000000 3002a119 00150346 user32!UserCallWinProcCheckWow+0x109

0018f93c 76b07dfa 3002a119 00000000 30aeea40 user32!DispatchMessageWorker+0x3bc

0018f94c 3006b2b0 30aeea40 00000000 3006a517 user32!DispatchMessageW+0xf

0018f958 3006a517 30aeea40 00280092 00280008 WINWORD+0x6b2b0

00000000 00000000 00000000 00000000 00000000 WINWORD+0x6a517

STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: WINWORD+5010e2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: WINWORD

IMAGE_NAME: WINWORD.EXE

DEBUG_FLR_IMAGE_TIMESTAMP: 4c717ed1

FAILURE_BUCKET_ID: BAD_INSTRUCTION_PTR_c0000005_WINWORD.EXE!Unknown

BUCKET_ID: APPLICATION_FAULT_BAD_INSTRUCTION_PTR_INVALID_POINTER_READ_BAD_IP_WINWORD+5010e2

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/WINWORD_EXE/11_0_8328_0/4c717ed1/unknown/0_0_0_0/bbbbbbb4/c0000005/00660069.htm?Retriage=1

Followup: MachineOwner

---------

stack dialog

ntdll!ZwWaitForSingleObject+0x15

KERNELBASE!WaitForSingleObjectEx+0x98

kernel32!WaitForSingleObjectExImplementation+0x75

kernel32!WaitForSingleObject+0x12

WARNING: Stack unwind information not available. Following frames may be wrong.

MSO!MsoCrashMainThread+0xc02

MSO!Ordinal2319+0xcd

System specs: win 7 pro , 2,53 GHz processor, 4 GB memory and using MS Office 2003