imtra84 Posted March 9, 2011 Share Posted March 9, 2011 hello, I have WD PASSPORT and it's SW program smartware locked and forget passwordhow can I unlock smartware Link to comment Share on other sites More sharing options...
myselfidem Posted March 9, 2011 Share Posted March 9, 2011 You can find help here:http://wdc.custhelp.com/app/answers/detail/a_id/3741/p/228%2C195%2C330Extract:If you can’t remember your password then you will not be able to access the drive. However, you can reuse the drive after it has been formatted. Reformatting the drive will erase all the data on the unit, as well as remove the password from the drive. If you want to start over, check the I understand that reformatting my drive will delete all of my data and click Format. The drive will be reformatted and unlocked to start over again. I hope that can help you! Link to comment Share on other sites More sharing options...
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