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Software Distribution Service 3.0 removes my CD/DVD drive


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Posted (edited)

Hello I got Windows XP Home SP3 installed on a notebook.

And since the Update "Software Distribution Service 3.0" is installed I JUST HAVE NO CD/DVD drive letter anymore appearing on the drive overview at computers.

Also I cannot access the drive via cmd or other ways. Its just MISSING on Windows XP Home SP3 :wacko:

I just don't know what to do.

Systemrestore doesn't work anymore, so please don't tell me "restore the system...".

I managed to solve a lot of problems Windows 98SE had on the desktop pc by help of the guys here, so I believe a solution can be found.

What do I have to do to GET RID OF the SOFTWARE DISTRIBUTION SERVICE 3.0 ?

Please tell me which Software can uninstall it, or remove the trash it makes destroying my system (so that the CD/DVD drive is missing).

:huh:

I know it can be removed, but a bit help would really help me out!!!

Thank you! :yes:

Edited by winxpi

Posted (edited)

Hello I got Windows XP Home SP3 installed on a notebook.

And since the Update "Software Distribution Service 3.0" is installed I JUST HAVE NO CD/DVD drive letter anymore appearing on the drive overview at computers.

Also I cannot access the drive via cmd or other ways. Its just MISSING on Windows XP Home SP3 :wacko:

I just don't know what to do.

Systemrestore doesn't work anymore, so please don't tell me "restore the system...".

I managed to solve a lot of problems Windows 98SE had on the desktop pc by help of the guys here, so I believe a solution can be found.

What do I have to do to GET RID OF the SOFTWARE DISTRIBUTION SERVICE 3.0 ?

Please tell me which Software can uninstall it, or remove the trash it makes destroying my system (so that the CD/DVD drive is missing).

:huh:

I know it can be removed, but a bit help would really help me out!!!

Thank you! :yes:

OK I fixed it.

For that you have to go into the folder C:\Windows (%windir%) and there you have to activate that you can see all the hidden files.

Than look for a uninstallation folder with name $NTUninstallKB943460 , go inside and change into the consisting folder

spunist. Now click spuninst.exe to uninstall the patch.

Your DVD/CD drive will be avaiable again after reboot!

Edited by winxpi
Posted (edited)

"Software Distribution Service 3.0" provides a lot of hits on Google but non that I can see are from MS. Mostly people talking about some kind of malady or another. It sounds to me like it's malware since KB943460 is from November 13, 2007 and it says nothing about Software Distribution Service 3.0.

I would check your computer over good and make sure you are not infected with anything.

Edited by -X-
Posted (edited)

"Software Distribution Service 3.0" provides a lot of hits on Google but non that I can see are from MS. Mostly people talking about some kind of malady or another. It sounds to me like it's malware since KB943460 is from November 13, 2007 and it says nothing about Software Distribution Service 3.0.

I would check your computer over good and make sure you are not infected with anything.

Thank you good idea. I will do that, as the problem rehappened again.

I installed Zone Alarm FreeFirewall and will also check von viruses.

Update:

I did as you said, started AVG Anti-Virus free, scanned the whole computer(notebook) and found the following:

C:\Documents&Setting\**\Local Setting\Temp\explorer.exe

**=Username

It really was malware by an infected explorer.exe that removed my DVD/CD drive.

I killed the virus, restared; and now its ok.

Althought the file reappered, I scanned again and gladly that my antivirus software works it can be quarantained or removed always.

So the problems now fixed, as I know the soloution.

Thank you very much,that really helped me alot. :thumbup

Nice weekend.

Edited by winxpi
Posted (edited)

Update:

That wasnt sufficient yet to permanently restablish the DVD/CD drive.

For that do the following:

1.) Go to START , click run and type "msconfig".

2.)Then in the general tab click the option "customized systemstart".

3.) Remove the systemstartelements checkbox to blank (ro remove software blocking your drive on startup)

4.)Go to the "services" tab.

5.) Here now UNCHECK ALL services with the vendor name "unknown". As this is sure malware.

Then restart the system.

The CD/DVD drive should be available again(in my case a DVD-RAM-Drive)

Edited by winxpi

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