com surrogate not responding

[leinan]

hi all i know this seems an old problem since vista unfortunately still this problem exist. whenever i used the "Windows Photo Viewer" this com surrogate hangs sometimes the window can be closed but most of the times not. has anyone have the solution for this as i can't seem to find one even in the MS website.

added info:

OS = Windows 7 32bit

RAM = 2GB

GeForce 8500 GT

Program installed:

Adobe Photoshop and Indesign CS5

MS Office 2010 (word, excel, access and powerpoint)

Firefox

Foxit phantom

7-zip

Ccleaner

DirectVobsub for Win7

and some plugins for photoshop