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Posted

Dism Error 1920

I am trying to mount a WIM file using the windows 7 WAIK, installed on 64-Bit Windows 7. Every time, no matter the WIM, it gets to 6% done, and then gives me an "error: 1920 The file cannot be accessed by the system"

C:\Program Files\Windows AIK\Tools\PETools>dism /mount-wim /mountdir:c:\mount /w

imfile:c:\1004T400-win7.wim /index:2

Deployment Image Servicing and Management tool

Version: 6.1.7600.16385

Mounting image

[=== 6.0% ]

Error: 1920

The file cannot be accessed by the system.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

I have uninstalled MDT2010, and the WAIK, and Microsoft Forefront. I then Re-installed the WAIK. I get the same error. It kind of sits there for 20 seconds or so, then slowly creeps up to 6%, then gives me that error above. It happens both when the WimFile is on the LocalC drive, and the Network drive. I have tried several WIM's. I am not seeing much on google for this error message. Also, in the log file below, I don't have the folder d:\w7rtm\base\ntsetup referenced below in some of the errors on my computer. Not sure where that came from.

dism.log

2010-08-06 15:19:32, Info DISM PID=5156 Scratch directory set to 'D:\Users\us30337\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir

2010-08-06 15:19:32, Info DISM PID=5156 Successfully loaded the ImageSession at "C:\Program Files\Windows AIK\Tools\AMD64\Servicing" - CDISMManager::LoadImageSession

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Manager: PID=5156 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM.EXE:

2010-08-06 15:19:32, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->

2010-08-06 15:19:32, Info DISM DISM.EXE:

2010-08-06 15:19:32, Info DISM DISM.EXE: Host machine information: OS Version=6.1.7600, Running architecture=amd64, Number of processors=2

2010-08-06 15:19:32, Info DISM DISM.EXE: Executing command line: dism /mount-wim /mountdir:c:\mount /wimfile:c:\1004T400-win7.wim /index:2

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Loading Provider from location C:\Program Files\Windows AIK\Tools\AMD64\Servicing\WimProvider.dll - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Connecting to the provider located at C:\Program Files\Windows AIK\Tools\AMD64\Servicing\WimProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Loading Provider from location C:\Program Files\Windows AIK\Tools\AMD64\Servicing\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Connecting to the provider located at C:\Program Files\Windows AIK\Tools\AMD64\Servicing\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Loading Provider from location C:\Program Files\Windows AIK\Tools\AMD64\Servicing\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Connecting to the provider located at C:\Program Files\Windows AIK\Tools\AMD64\Servicing\CompatProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2010-08-06 15:19:32, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

2010-08-06 15:19:32, Info DISM DISM.EXE: Attempting to add the commands from provider: WimManager

2010-08-06 15:19:32, Info DISM DISM.EXE: Succesfully registered commands for the provider: WimManager.

2010-08-06 15:19:32, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager

2010-08-06 15:19:32, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

2010-08-06 15:19:32, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager

2010-08-06 15:19:32, Info DISM DISM.EXE: Succesfully registered commands for the provider: Compatibility Manager.

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Getting Provider WimManager - CDISMProviderStore::GetProvider

2010-08-06 15:19:32, Info DISM DISM Provider Store: PID=5156 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

2010-08-06 15:22:57, Error DISM DISM WIM Provider: PID=5156 Failed to mount the image. - CWimImageInfo::Mount(hr:0x80070780)

2010-08-06 15:22:57, Error DISM DISM WIM Provider: PID=5156 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:999 - CWimManager::InternalOpMount(hr:0x80070780)

2010-08-06 15:22:57, Error DISM DISM WIM Provider: PID=5156 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:2247 - CWimManager::InternalCmdMount(hr:0x80070780)

2010-08-06 15:22:57, Error DISM DISM WIM Provider: PID=5156 Error executing command - CWimManager::InternalExecuteCmd(hr:0x80070780)

2010-08-06 15:22:57, Error DISM DISM WIM Provider: PID=5156 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:516 - CWimManager::ExecuteCmdLine(hr:0x80070780)

2010-08-06 15:22:57, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.

2010-08-06 15:22:57, Info DISM DISM.EXE:

2010-08-06 15:22:57, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->

2010-08-06 15:22:57, Info DISM DISM.EXE:

2010-08-06 15:22:57, Info DISM DISM Image Session: PID=5156 Disconnecting the provider store - CDISMImageSession::Final_OnDisconnect

2010-08-06 15:22:57, Info DISM DISM Provider Store: PID=5156 Disconnecting Provider: WimManager - CDISMProviderStore::Internal_DisconnectProvider

2010-08-06 15:22:57, Info DISM DISM Provider Store: PID=5156 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

2010-08-06 15:22:57, Info DISM DISM Provider Store: PID=5156 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2010-08-06 15:22:57, Info DISM DISM Provider Store: PID=5156 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider

2010-08-06 15:22:57, Info DISM DISM Provider Store: PID=5156 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider


Posted

Why is your WIM in the root of C? Have to changed your OS to allow you to put files there? Also make sure to run the PE Tools Command Prompt as Administrator and... post in the correct forum.

Moving.

:hello:

Posted (edited)

I actually have the WIM sitting on a network share. (I have about 20 different folders). I moved it to C, to make sure it wasn't a network or permission error. I am running the command prompt as administrator.

I have also tried forcing the permissions, and taking ownership of both the WIM and the MountDir. Also, these are "custom" wim files. I am trying to mount them under Windows 7 X64, with the Windows 7 AIK.

These Wim's were taken after Sysprep was applied, and before it rebooted into sysprep, if it makes a difference. (correction) it also fails to mount install.wim from my Deployment share. (from the Windows 7 DVD)

Why is your WIM in the root of C? Have to changed your OS to allow you to put files there? Also make sure to run the PE Tools Command Prompt as Administrator and... post in the correct forum.

Moving.

:hello:

Edited by quantumriff
Posted

Well this error "0x80070780" means it can't read the file. Its different than an Access Denied (permissions) error. What is the total memory on the machine and what is the size of the WIM (index) file? Also make sure you have enough hard drive space to mount the image.

But try making a C:\Winpe_x86 folder and put the WIM in there.

Oh forgot, try exporting image index 2 to its own WIM file and try mounting that.

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