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Windows Updates then Crash!

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Hi,

My neighbour last night let the Windows Updates run (10 in total) and afterwards allowed the restart and has since refused to boot up.

On start-up, it automatically displays the boot menu. If I select any of the 3 Safe Mode (with Networking or with Command Propmpt) options the screen fills up with file names (in dos screen), stops and won't go any further. Switching off and restarting takes me back to the boot menu. If I select Last Known Good Config or Start Normally, the Windows XP start up screen appears very dimly, quickly replaced with BSOD then restart and back to the boot menu.

I have his System Restore CD but I can't get his laptop to read the CD drive.

Any ideas please?

He has an Advent Laptop with Win XP Media edition.

  • 3 years later...

He has an Advent Laptop with Win XP Media edition.

what is the model number of the Advent notebook computer?

  • Author

Hi erpdude8,

That problem was over 3 years ago now!!

I can't remember what I did at the time but I got it going again in the end!

Edited by keithy397

  • 4 years later...

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