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Looked good until it said it requires the Java plugin.

I think if the end user has Windows 7, then using the Problem Steps Recorder (psr.exe) and emailing the zip file is going to be less trouble.


I like using Remote Assistance (msra /offerRA) just wish it supported voice.

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Just tried LogMeIn Express, it's similar but easier to use IMO


No Java

No account or registration needed.

Helper can view/control through webpage using flash plugin.

User just clicks on Share, a applet is downloaded to the %temp% directory, no dependencies, and it autoruns.

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