timecatcher_3 Posted November 5, 2009 Share Posted November 5, 2009 hi i just uninstalled my kaspersky antivirus software on Windows 7 and my webcam on MSN Live Messenger stopped working my friend cant see me but i can see him. can someone please help ! I tried reinstalling kaspersky but looks my webcam just suddenly stopped working and i also tried reinstalling MSN and driver of webcam but still no luck please help! Link to comment Share on other sites More sharing options...
Insomneac Posted November 5, 2009 Share Posted November 5, 2009 If it was only recent, try System Restore if you have it running.If that fails, check Device Manager and make sure all your hardware is listed correctly, and is using the correct driver and not the generic Windows one. Link to comment Share on other sites More sharing options...
timecatcher_3 Posted November 8, 2009 Author Share Posted November 8, 2009 I tried using system restore, it failed. I have already checked the device manager and I tried reinstalling the driver. It automatically updates itself from device manager so I thought the driver was generic but after being reinstalled it is called HP Webcam. Still I tried going to the hp driver downloads center but there are no drivers for the webcam only hp webcam software. so can someone please help? Link to comment Share on other sites More sharing options...
nitroshift Posted November 8, 2009 Share Posted November 8, 2009 I tried using system restore, it failed. I have already checked the device manager and I tried reinstalling the driver. It automatically updates itself from device manager so I thought the driver was generic but after being reinstalled it is called HP Webcam. Still I tried going to the hp driver downloads center but there are no drivers for the webcam only hp webcam software. so can someone please help?That software contains the drivers too. Link to comment Share on other sites More sharing options...
timecatcher_3 Posted November 8, 2009 Author Share Posted November 8, 2009 I tried reinstalling the hp webcam software too but still no luck the webcam doesn't work. Link to comment Share on other sites More sharing options...
Insomneac Posted November 8, 2009 Share Posted November 8, 2009 Don't let Windows automatically update drivers, turn it off and do it yourself.Uninstall the device from device manager and any related software, then try installing the software again.Make sure you read the webcam's manual, as some devices require connection prior to driver installation, and some are connected afterwards. Link to comment Share on other sites More sharing options...
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