bradybigd Posted December 4, 2008 Share Posted December 4, 2008 (edited) Hello i am trying to install a kodak aio printer 5100 but when i install from disk i get to the point where it tells me to plug in usb. This i do and doesnt register that its plugged in. However xp does register it shows new hardware but i search where drivers are and it wont install. If i click start printers and faxes and add new printer it finds new play and plug and when you see it copying drivers it comes up with this error message "no signature was present in the subject"cant install. I have the driver signature option set to allow all even unsigned. I think i may be missing files as i have tweaked system folder. Does anyone know what files i need in windows system 32 or other places which would prevent my usb printer aio from installing?Thank you in advance Don Edited December 5, 2008 by bradybigd Link to comment Share on other sites More sharing options...
infiniti25 Posted December 4, 2008 Share Posted December 4, 2008 This probably has nothing to do with it, but as a starter have you made sure that the print spooler service is started and set to manual/automatic?Also have you tried any drivers from the internet which are pretty much guaranteed to be newer than the ones contained on your driver cd.visit this page i found at kodak's website.http://wwwuk.kodak.com/global/en/service/d...loadLanguage=enThat is the UK support site as I couldn't be bothered faking my origin and the website detects which region of the world I am in instead of presenting a map like some other companies do.If you prefer to get the file from a US location visit here(http://www.kodak.com/eknec/PageQuerier.jht...pq-locale=en_US) and select the following:-1. product type = printers2. product = all-in-one printers3. product = 5100 all-in-one printerClick Go and change the OS in the list to Windows XP and get the *software* download not the firmware download (unless you know what you are doing).Install those and see if you have the same problem. Link to comment Share on other sites More sharing options...
bradybigd Posted December 5, 2008 Author Share Posted December 5, 2008 Installed from manufacture and when installs drivers still get error message. Cant install no signature present in subject. Hmm Link to comment Share on other sites More sharing options...
bradybigd Posted December 5, 2008 Author Share Posted December 5, 2008 Unistalled dotnetfx3.5 sp1 and installed dotnetfx 3.5 and it fixed problem! Link to comment Share on other sites More sharing options...
infiniti25 Posted December 6, 2008 Share Posted December 6, 2008 thanks for coming back with your own fix, it will help others.I would suggest ammending the title of the thread to help other people when searching topic titles only. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now