Hello i am trying to install a kodak aio printer 5100 but when i install from disk i get to the point where it tells me to plug in usb. This i do and doesnt register that its plugged in. However xp does register it shows new hardware but i search where drivers are and it wont install. If i click start printers and faxes and add new printer it finds new play and plug and when you see it copying drivers it comes up with this error message "no signature was present in the subject"cant install. I have the driver signature option set to allow all even unsigned. I think i may be missing files as i have tweaked system folder. Does anyone know what files i need in windows system 32 or other places which would prevent my usb printer aio from installing?

Thank you in advance Don

Edited December 5, 200817 yr by bradybigd

This probably has nothing to do with it, but as a starter have you made sure that the print spooler service is started and set to manual/automatic?

Also have you tried any drivers from the internet which are pretty much guaranteed to be newer than the ones contained on your driver cd.

visit this page i found at kodak's website.

http://wwwuk.kodak.com/global/en/service/d...loadLanguage=en

That is the UK support site as I couldn't be bothered faking my origin and the website detects which region of the world I am in instead of presenting a map like some other companies do.

If you prefer to get the file from a US location visit here(http://www.kodak.com/eknec/PageQuerier.jht...pq-locale=en_US) and select the following:-

1. product type = printers

2. product = all-in-one printers

3. product = 5100 all-in-one printer

Click Go and change the OS in the list to Windows XP and get the *software* download not the firmware download (unless you know what you are doing).

Install those and see if you have the same problem.

Installed from manufacture and when installs drivers still get error message. Cant install no signature present in subject. Hmm

Unistalled dotnetfx3.5 sp1 and installed dotnetfx 3.5 and it fixed problem!

thanks for coming back with your own fix, it will help others.

I would suggest ammending the title of the thread to help other people when searching topic titles only.