nameez Posted November 17, 2008 Posted November 17, 2008 my pc got infected with malware and i ran ad-aware to clean it.after cleaning it boots to desktop and gives an error msg saying "cannot find .../spoolsv.exe" and restarts.i cannot do nothing and all my files in the folders inside my documents.i tried going from admin and accessing. i can goto desktop and other folders but cannot access my documents it says "access denied"my original XP CD seems not working to repair...HELP
nameez Posted November 18, 2008 Author Posted November 18, 2008 What version of XP?XP home edition SP2, also safe mode fails as well..
Tripredacus Posted November 18, 2008 Posted November 18, 2008 Oops I brain farted there. I was secretly hoping "please not XP Home". You need Safe Mode to try to check the file permissions.But so basically, your regular user account reboots after getting to the desktop but the Administrator account doesn't?Also you did do a repair install but it did not solve your problem?
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