Can anyone look over this HJT log?

[Floofy]

My sisters aren't geniuses when avoiding viruses and so of course every time I check on their computer it's got a few bugs, but now it's quite bad.

It blue screens every few minutes citing different errors but none of my scanners are turning anything up. I've run Avira, Spybot, and AVG to no avail, any suggestions?

HJT log:

Logfile of HijackThis v1.99.1

Scan saved at 2:41:51 AM, on 08/10/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:

C:\WINDOWS1\System32\smss.exe

C:\WINDOWS1\system32\winlogon.exe

C:\WINDOWS1\system32\services.exe

C:\WINDOWS1\system32\lsass.exe

C:\WINDOWS1\system32\Ati2evxx.exe

C:\WINDOWS1\system32\svchost.exe

C:\WINDOWS1\System32\svchost.exe

C:\WINDOWS1\system32\svchost.exe

C:\WINDOWS1\system32\Ati2evxx.exe

C:\WINDOWS1\system32\spoolsv.exe

C:\WINDOWS1\system32\acs.exe

C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\WINDOWS1\system32\PSIService.exe

C:\WINDOWS1\system32\svchost.exe

C:\WINDOWS1\system32\Pen_Tablet.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS1\Explorer.EXE

C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe

C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Windows Live\Family Safety\fssui.exe

D:\Programs\iTunesHelper.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\WINDOWS1\system32\ctfmon.exe

C:\WINDOWS1\system32\WTablet\Pen_TabletUser.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\WINDOWS1\system32\Pen_Tablet.exe

C:\Program Files\NETGEAR\WG311T\wlancfg5.exe

C:\WINDOWS1\system32\javaw.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Silicon Image\Java SATARaid\SiITray.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\Documents and Settings\Meg.ZORRO\Desktop\HijackThis.exe

C:\Program Files\Internet Explorer\Iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [NvMixerTray] C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fssui.exe" -autorun

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "D:\Programs\iTunesHelper.exe"

O4 - HKLM\..\Run: [lphcg4nj0ec47] C:\WINDOWS1\system32\lphcg4nj0ec47.exe

O4 - HKLM\..\Run: [sMrhcl4nj0ec47] C:\Program Files\rhcl4nj0ec47\rhcl4nj0ec47.exe

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS1\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [spyware Doctor] D:\Programs\SPYWAR~1\swdoctor.exe /Q

O4 - Startup: eCentral.lnk = C:\Program Files\Eshasoft\Desktop Calendar and Planner Software\eCentral.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

O4 - Global Startup: Java SATARaid.lnk = C:\Program Files\Silicon Image\Java SATARaid\run.bat

O4 - Global Startup: NETGEAR WG311T Smart Wizard.lnk = C:\Program Files\NETGEAR\WG311T\wlancfg5.exe

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\Programs\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v6.cab

O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/amun/default/mjolauncher.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab

O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll

O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS1\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS1\system32\WPDShServiceObj.dll

O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS1\system32\acs.exe

O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS1\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS1\system32\ati2sgag.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS1\system32\PSIService.exe

O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS1\system32\Pen_Tablet.exe

[cluberti]

I don't see anything that technically would be causing problems listed there, so it may be more beneficial to actually be able to see the memory dump files. I would strongly suggest configuring the machne for a complete memory dump, and the next time it occurs you should have a memory.dmp file in the \Windows1 directory that you can compress and upload somewhere for us to look at.

Edit: Tarun is right, I missed those (don't do HJT logs without coffee, apparently).

Edited October 9, 2008 by cluberti

[Tarun]

You still have infections and your HijackThis is out of date.

Please download my Anti-Malware Toolkit and get the Professional package. Then follow the directions in the PC Cleanup guide.

[Floofy]

I can't get the toolkit to install, it won't connect to the server for some reason.

This also happens with about 50% of websites, I get a "failure to connect to server" page.

[Tarun]

Here's a link to the Zip version.