hdfree Posted July 25, 2008 Posted July 25, 2008 (edited) Messed up on-line trying to order ( purchase ) Wondershare Ripper Pac ( three programs )and ended up with a reg for ONLY Video Converter. Wrote to request REFUND within 10 minutes AFTER realizing I bought the WRONG program.It's been SIX days now and I'm getting nowhere. My dialog box on there site has more than 20 messages back and forth. THEY simply WILL NOT comply with there own 30 Day MONEY BACK GUARANTEE if not satisfied. The only option they give me is to KEEP the program I ended up with for $50 and BUY what I was REALLY looking for. BEWARE OF THIS COMPANY. ******************I had a similar problem with UNIBLUE ( company ) --- REFUND in less than 2 hours. Do business with them for whatever they sell. Edited July 27, 2008 by hdfree
joe43wv Posted July 25, 2008 Posted July 25, 2008 Man I hate to hear that. If you keep having problems with them call the Better Business Bureau. They'll get you taken care of as quick as possible.
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