XP Hangs before mini-setup is reached

[mcslemon]

Hi,

Our image has been deployed probably thousands of times this year, but randomly 2 machines have recently started to hang before mini-setup. They've had hardware swapped inside, but comparing my driver database to the CD, the drivers are already on the image.

They do the initial XP splash screen but then just freeze with a black screen before mini-setup reaches the check disk stage. I'm puzzled, as I thought at this early stage, drivers weren't a problem for XP.

Do my drivers in the driver database play a part this early on? If so I'll try and add them in.

Cheers,

Neil.

[IcemanND]

could be mass storage controllers though normally you will get a BSOD for that. Check the apisetup.log file in the windows directory of the problematic machine and see if there are any errors there that might shed light on the issue.

[mcslemon]

Thanks I'll take a look and see what I can find. Will post back with anything interesting.