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Showing results for tags 'repair'.
Found 2 results
I've been bugging MS to help me with a problem doing a 100% clean Reinstall of Office 365 Home 64-bit on my Win 7 Pro 64-bit PC. Each Reinstall of O365 creates 70± Warning messages in Event Viewer that certain registry keys are protected and cannot be modified by Office 365 Click-to-Run. (O365 actually works fine so far - I just don't like those Warning messages and want to Reinstall without them.) The MS O365 help line tech 2 level person accessed my PC and showed me how my further Event Viewer error messages show errors with ntdll.dll and kernelbase.dll. He says the only way we can fix the problem with Reinstall of Office 365 Home 64-bit is to repair those dll's in my Win 7 Pro 64-bit OS, and the only way to do that in a non-destructive fashion is to do an "inplace upgrade" of my Win 7 off the .iso image of Win 7 Pro 64-bit. What do you think? First, please see the very interesting article about non-destructive repair using inplace upgrade at http://mcs-notes1.open.ac.uk:8080/tbtknowl.nsf/0e36766f24334c4c80256554005a57dc/8779f10d83d5276e8025794400355753?OpenDocument (I have also attached that article to this post.) Second, following the instructions of the MS tech 2, I am downloading an .iso of Win 7 Pro 64-bit from http://18.104.22.168/Windows 7/Eng/ . Do you like that source? The .iso I am downloading is called en_windows_7_professional_with_sp1_x64_dvd_u_676939.iso. I see that the file's date is August of 2015 (last year), so that means I'll have to do a lot of Windows Updates afterwards (and carefully so as to avoid the updates that install the Win 10 "spy" features)? Do you think there are better .iso sources for the install, maybe already updated? The Third, he also showed me the normal MS Windows .iso download page https://www.microsoft.com/en-in/software-download/windows7 , but when I inserted my perfectly good Key for my Win 7 at the bottom of that page, it did NOT verify. He said that MS's verification server is down, and has been down for some days. (Really?) I know my key is good because I used it for a re-install of the OS almost two years ago on this PC. Fourth, my PC is actually dual-boot Win 7 Pro SP1 64-bit and Win 10 Pro 64-bit. (FYI - I have separate keys/licenses for each - the 10 is NOT an upgrade of the 7.) Do you think the non-destructive repair of Win 7 using inplace upgrade will wipe out the 10? I think I'm OK because I did a destructive 7 repair about 1½ years ago, and that did not wipe out the other OS (which was then 8.1, since changed to 10). But is there anything special I should do to preserve the 10? Fifth - reminder that my core problem isn't with the OS, which seems to be 100% fine. It's only that I am getting 70+ Warning messages about non-modifiable registry keys whenever I reinstall my O365 Home 64-bit. Hey, what do you think???? Easy, huh? Thanks. Win 7 non-destructive reinstall instructions.htm
Hel-l-lp! My parts-built PC running Windows XP Home SP3 is just barely functional. For quite a while now, up until a couple of weeks ago it would take about 20 minutes or so to boot up and about one full minute to load a program. About a month ago I updated a lot of old programs and drivers and the performance improved somewhat but it was still far from normal. I have Microsoft's firewall and Avast's free antivirus running all the time and I also run the latest version of Advanced SystemCare Free often so I don't think it's a problem caused by a virus or malware. I also occasionally run Malwarebytes Anti-Malware and Spybot Search&Destroy to further check for malware. I also don't visit sites where my PC's likely to get infected. Recently (a week or two ago) MS released a buggy Windows update which I had to uninstall by doing a system restore, something I've never had to do until now. That's when the major problems started, just a couple of days ago. Now, most of my programs no longer work, giving me 'The application failed to initialize properly (0xc0000022)' errors. I also get 'Error loading' messages about IMF.exe, NvCpl.dll, NvMCTray.dll and ASCTray.exe. I ran a check for viruses today (using Avast) without finding anything. I can't use ASC or MBAM since they won't run now. I've got Fences version 1 installed which still works but every so often gives me (0xc0000135) error messages. I googled for info on my problem and found a couple of websites saying to uninstall and reinstall all .NET files (in order from newest to oldest) so I tried that. I got as far as .NET Compact Framework 2.0 SP1 which won't uninstall. I've tried using Dependency Walker but there don't seem to be any manuals on how to use it. I even went so far as to buy a new hard drive, intending to reinstall the OS from scratch only to find that my Win98SE CD will no longer boot! I can't boot from my WinXP CD since it's just an Upgrade CD, requiring my Win98SE CD to be installed first. On top of that, the new 2TB SATA HD I just got wasn't assigned a drive letter so even though the OS says it's working properly I can't use it! Plus, if memory serves, when I first built this PC I wanted to install the OS on a SATA drive only to find that the system (an AMD Phenom II X4 on a Gigabyte MA785GM-US2H MB) wouldn't let me! For some reason I never discovered the system reads from and writes to SATA HDs just fine but won't boot from one (at least, not then). So I had to stick with an EIDE HD. And please don't tell me to buy a newer version of Windows, that HD took all my extra cash and since I'm between jobs I won't see any extra disposable income for quite some time. I need to repair my existing install, and BTW, the repair didn't work (didn't complete, giving me another error message) when I tried it. Oh, and also (JIC this is important), some time ago (many months) my boot.ini file somehow got deleted and I'm not sure how to add it back. Hel-l-lp!