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Showing results for tags 'VOIP'.
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Maybe the good crowd here can help. Suddenly, our Skype phone isn't ringing (or is ringing too little) and incoming calls are going too fast to voicemail. None of the adjustments seems to help. This problem is only a few weeks old. (There is NO problem making outgoing calls!) We have the Connect Me Freetalk 1200 device, which is connected to our router (internet access) and to our deskphone. It has been good for two years until this problem. We also have a Skype telephone number. Anyone can call that telephone number and our deskphone will ring (until now). It should ring four or five times before the call goes into Skype voicemail, but now either it is not ringing or ringing only once and already the call is diverted to voicemail. This has been happening in my wife's mini-office, which she rents from a mini-office company. The router in our mini-office is connected to the ethernet socket in the wall, and the mini-office company provides internet access through its own network, which we do not control, to that socket. Until this, all has been working very nicely, with a good internet connection with very low Ping and fast speed up and down. Our Freetalk is connected to that router and our deskphone. Here's my only clue: I took the little Connect Me Freetalk 1200 device home, hooked it up to my home LAN, and it worked perfectly. The little deskphone rang five times and I could either pick it up or let it go to voicemail. And I could make some adjustments (how long it rings) with the Freetalk's embedded web server. But when I brought these back to the mini-office, the symptoms revived - no ring or one ring and the incoming call is already diverted to voicemail. And adjustments don't help. Any thoughts? I'm not a tech person. But maybe the mini-office company did something to its network that interferes with our incoming calls. (But outgoing calls work fine.) Thanks.