-------------------------------------------------------------------------------- I contacted Storagecraft.com and they fixed the website problem so I was able to download the free version OK. Then they emailed me the free liscense and serial number (same number for both) to activate the 30 day trial program as paid for. Of course, download the program. I didn't have to insert my creditcard number. When you get to the section where they want you to check the method of payment for the $0 amt. just check the "Purchase Order" item and activate the $0 amt. order. After you download the program you activate the software by selecting HELP from the user interface and then click on Activate Product. Fill in the license and serial numbers (they are the same number). That's it... www.storagecraft.com/download/