Thanks for the suggestions. I finally just started over...reinstalled the Windows 98 system with the recovery disk, installed Win 98 Special Edition update, installed Works Suite 2002 (including Word 2002), reinstalled printer driver, wireless network adapter driver, and a couple of other drivers, all in that order, and system is working smoothly again. Thanks again for all concern and suggestions. Have not installed the FSFN upgrade but that is next.