Update: I went to the uninstall area in the control panel. I had the option to repair, so i tried it. I received an error message: "setup couldn't find a file on the specified path or disk. Please check that the proper disk is inserted or specify a new path. Unable to locate file C:\DOCUME~1\JEFFCA~1\LOCALS~1\Temp\7zS38.tmp\itunes.msi" i was able to uninstall with no errors, but i haven't rebooted the computer yet. update to follow. Update: Uninstalling and reinstalling didn't help. This time, when i tried to install it, i got the same error message as above (cmdow) in prior post. then some windows opened, then nothing. so, i figured i'd reboot and try again. when i rebooted, there was an itunes icon in my quick launch and new folder/shortcuts in my start menu. however, the same problem with the songs. i removed a song, then added it back, but no difference. sorry, man.