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Everything posted by Moon1

  1. Thanks for the reply, UCyborg If it was supposed to install with Visual C++ 2017 Redistributable, then that's got me a little concerned. If it can't function without it, then it makes me wonder if that Visual C++ Redist, is actually functioning as it should. I had two and a half hours of problem-free game play last night, but when I went to play today, I had major sound issues...it sounded like static. No other game is having this issue, and anything else like YouTube videos,movies, etc is having any problem..just this game. No game settings or computer settings were changed, so I have no clue what the heck is going on. Just when I thought I was out of the woods >.>
  2. Hi guys I finally got around to installing the Universal C Runtime update, as MrMateczko had suggested, then reinstalled the game. Before starting it up, I checked it in DependencyWalker just for the heck of it, and it was no longer trying to access the dlls in the Skype folder. I then tried to fire up the game and....success! I haven't tried actually playing as of yet, so who knows if/when I'll experience the in-game issues countless others have been having - but that's something different entirely. I just wanted to come back here to let you guys know that the game is able to start up now with no problems! Thank you all so much for all of your help. I sincerely appreciate your time and patience... I knew this was the right place to seek help You guys are awesome!
  3. Thanks Tripredacus I read the fix for the error in running Dependencies. via your link. According to the post, Microsoft Visual C++ Redistributable 2017 is required in order to run the program, which I already have installed. So who knows why it isn't working for me. Also, thanks so much for letting me know I shouldn't worry too much anymore about any updates forcing me to upgrade to Win10. I know eventually I'll have to, but not just yet lol! :p I guess I'll just have to read through to see which ones ARE telemetry updates. Anyway, I'll try installing the Universal C Runtime , and then reinstall the game and give it a go. Thank you
  4. Hi MrMateczko I attached a screenshot of the error I get while trying to run Dependencies. In regards to the Universal C Runtime update, I found it here on the forums But now I see that the topic hasn't been updated in over a year, so I have no idea how reliable this information is anymore, or if I need to worry about installing any of the updates listed. But I will see if installing that update helps. Thank you
  5. I don't know of any specific program to check the manifest version of the exe, and even if I did, I doubt I'd be able to understand how to use it, or interpret the result. The only thing I did manage to do was use Notepad. I didn't try on the game's exe, since I uninstalled the game ( for now), but I did test it on the two other Tomb Raider games I have, as well as a few other games. I know Notepad can't read a lot of what the file includes, but the only instance of a manifest version was "manifestVersion="1.0", which doesn't tell me anything I want to know. I did try to use the more updated Dependencies program, as MrMateczko suggested, but I couldn't get it to run. I tried the "Dependencies_x64_release.zip" listed on that page, but I got an error, so I don't know if I was using the wrong one or what. I know you guys are doing the best you can, without having my computer in front of you, and I sincerely appreciate your help. As jumper said previously, it's better to find out what's causing this instead of just randomly installing dlls or what not, but at this point I just don't know what to do. I wish I was more technical when it comes to computers, but I'm not
  6. Thanks Mcinwwl and jaclaz I opted for the Command prompt method. This is what came up. I hope you guys can make sense of it, because I can't lol! Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\OWNER>SET PATH Path=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Ora cle\Java\javapath;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Int el\iCLS Client\;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\P rogram Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\windows\system3 2;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0 \;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files\Intel\Intel(R) Man agement Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Component s\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\ Program Files (x86)\Skype\Phone\ PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC C:\Users\OWNER>
  7. @jaclaz Thanks so much I'm hoping I'll be able to find a solution without having to manually install each individually, so any future programs that may need them would find them automatically , but worse case scenario, I will go that route just so I can play this darn game lol! @jumper Do you mean the PATH environment strings of the currently installed C++ Redistributables, or the skype dll's shown in Depends? Please excuse my ignorance >.>, but would you mind telling me how I would go about doing that? I uninstalled the game - I can't remember what I was going to try, but if there is anything you recommend ( such as reinstalling Visual C++, or something) I should do before reinstalling then let me know. Anything to help you guys get to the root of the problem, and closer to a solution. Thanks again, guys for continuing to help me
  8. Hi jumper and Tripredacus, thanks for your replies In regards to those first six files that is shown in "Capture 2"....after some searching, a few sites stated that these have something to do Windows 8 and have no impact on Windows 7. Every app I've run through DependencyWalker shows these files missing, but they aren't impacting the apps' performance at all. DependencyWalker is apparently rather dated and hasn't been maintained in some time, so I'm not sure how reliable it is. However, the fact that it is only this game that is showing the Skype dlls, I think that it would be safe to say that something isn't right. The screenshot in my original post doesn't show every Skype file, so I've included an updated screenshot of every Skype dll that the game seems to be trying to access. Maybe it might help more than the other one. I think the "CRT" entries have to do with Universal C Runtime? The entries in the screenshot are 32-bit, so could it be that the game is wanting 64-bit versions? Some solutions for the 0cx000007b error was to install Platform Update for Windows 7(KB2670838); and/or install Update for Universal C Runtime (KB2999226) . I have no idea if I have these installed. Also, I read here on MSFN that these updates are to be avoided if you don't want to upgrade to Win10? I really don't know. Then again, the probelm could be something totally unrelated . Ugh I'm so confused lol! Most of the suggested fixes I've found around the internet was to re-install Visual C++ Redistributable 2015. When I did have this one installed, the game didn't work, and installing 2017 replaced the 2015. Also, it seems there are different builds of the same Visual C++. For example, someone suggested installing 2012. I thought it wouldn't work because I already have that one, but it showed it was a different build. I guess it wouldn't have hurt to let the installation complete, but I didn't know if I should so I cancelled it. This whole thing is completely mind-boggling, and as you can tell, I'm not that knowledgeable when it comes to this, and I'm just hesitant to go ahead and start replacing dlls or uninstalling all Visual C++ and reinstalling...or anything that might cause the programs that ARE working to suddenly not work. I know I'm a pain in your rears with my lack of know-how, but I do sincerely appreciate your help guys.
  9. Hi jumper! Thank you so much for the reply I knew something wasn't right when I saw those entries lol! It's just so weird that that this particular game is the only one that is showing this. No other game I've tested does, however, when I actually launch any of those games, it doesn't show in Task Manage that they are 32-bit apps. I certainly don't want to break Skype. Although my version is pretty old, because a) For some reason I can't recall now, I wasn't able to install a newer version, and b) I hate the more recent versions of the app lol! Also, I can't even tell if the Skype installers are 32-bit or 64-bit, when I search for the downloads. Anyway, I double-checked all the Visual C++ Redistributables I have installed via Add/Remove programs, and it does list that I have both x86 and x64 versions of the Visual C++ 2017 Redistributable. So not sure how to proceed if, in fact, that is the problem.
  10. Hello I hope it's ok to post about this kind of thing here. I pre-purchased Shadow of the Tomb Raider on Steam for the early access, and have spent the entire time trying to get it to launch I have been searching extensively for any kind of solution. I'm tearing my hair out , and I'm hoping someone can offer some advice. OS: Windows 7 Professional 64-bit Service Pack 1 Processor: Intel(R) Core(TM) i5-4460S CPU @ 2.90GHz (4 CPUs) Memory: 8192MB RAM DirectX Version: DirectX 11 GPU: NVIDIA GeForce GTX 960 4GB Things I've tried: 1) Reinstalled the game several times 2) Verified game files through Steam library 3) Run as Administrator 4) Run directly from the SOTTR exe (get error "The application was unable to start correctly (0xc000007b) ) 5) Update .NET Framework to 4.7.2 6) Verified PC file integrity via sfc / scannow 7) Added any file/folder I found into Avast! exclusions 8) The game is supposed to create a folder in My Documents, but it won't. My Documents is not hidden, or blocked in any way. 9) Install Microsoft Visual C++ 2017 Redistributable 10) Reinstall DirectX - the log showed that I already had the newest versions of the .dlls 11) Ran Chkdsk /f /r - no errors found Some "solutions" I'm not sure of: 1) Install/Replace specific dll files: Some solutions were to replace: xinout1_1.dll; xinput1_2.dll; xinput1_3.dll; xinput1_4.dll; xinput9_1_0.dll - these files are present in System32 and SySWOW64 Others suggested: mfc100.dll; mfc100u.dll; msvcp100.dll; msvcr100.dll; msvcr100_clr0400.dl - these files are present in System32 and SySWOW64, as well some Steam game folders. I have no idea if I need to replace them with 32-bit, or 64-bit; if they should go into System32, SysWOW64, or both. Delete all files starting with dsdx9 in System32 and SySWOW64 and reinstall DirectX Download d3dcompiler_47.dll and install in System32 and SySWOW64 - this file is not located in these folders, but is present in some Steam game folders. Messing with dlls is scary. 2) DependencyWalker: I don't know how reliable this program is anymore, but I tried it anyway. When testing the game, I found something very strange that doesn't appear when testing other games. It is showing Skype dll files being associated somehow. (please see *Capture2* attached). I only found one person who encountered this. He replaced the x86 dlls with x64 in the Skype folder. I have no idea why these files are showing in the game ddls, and I'm afraid I may mess up my Skype. 3)Uninstall all Visual C++ Redistributables, and reinstall every Visual C++ using an All-In-One installer 4) Install Platform Update for Windows 7(KB2670838) ; install Update for Universal C Runtime (KB2999226) - these are listed in the updates to avoid installing so as not to be upgraded to Windows 10, so I'm unsure. I've attached my DxDiag ; a screenshot of all the Visual C++ I have installed (*Capture1*); and a screenshot of the game DependencyWalker ("Capture 2") I've read that this error is due to a 32-bit app trying to access a 64-bit dll, or vice versa. I honestly have no clue if this game is 32 or 64, even if I did, I'd still have no idea how to solve this.There are so many "solutions", and I guess everyone's problem is slightly different. I'm just so frustrated and confused as to what's wrong. I've had no problems with any other game, except this one. I really hope someone will be able to help me figure this out. Thank you so much! DxDiag.txt
  11. Hi all, I'm new here and not too computer savvy, but also struggling with trying to prevent being upgraded. I am running Windows 7 64-bit. I have tried to followed the instructions listed in this post ( mainly taking note of all the KB's in the original post), I have set my update settings to :Check for updates but let me choose whether to download and install", as well as unchecked "Give me recommended updates the same way I receive important updates", and have tried to go through the installed updates ( uninstalled those that have been listed to avoid), as well as hidden any which are pending. I managed to get rid of the nags to upgrade, but these updates keep appearing. I can always tell that Windows is downloading /checking for updates, because TrustedInstaller is always running ( what a great name for a process *rolls eyes*), and it completely slows my PC. However, every time I hide/uninstall an update, Windows immediately checks and downloads it, and is once again showing as important and needing to be installed. Also, every time I restart my computer, Windows begins trying to install updates, but I haven't told it to do that. Needless to say, I haven't updated my computer in some time ( I know, this is NOT good), for fear that some update will sneak in that I don't want. I don't understand why Windows is continuing to download updates which I have hidden, and why it's even downloading anything at all, when I've set my update settings as described above. I really don't want Windows 10, and I really want this "TrustedInstaller" to stop running and hogging my CPU. hope someone can help me with some advice. Thank you so much. I
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