Sounds like you have several issues with the install. If its an OEM license (preinstalled by Acer) you can use a program called ABR to backup your OEM System Locked Preinstallation activation. After that you can download a Windows 7 with Service Pack 1 .iso and use it to create a bootable USB. Together with the ABR program, backed up ABR files and Windows 7 .iso you have more up to date media to clean install. You should also download WSUS Offline Update, which will allow you to download all the important for Windows 7 Updates and apply them offline on the clean install before you connect to the internet. In addition you will need to download the system drivers from Acer. Assuming you have an infection, its recommended to securely wipe your system with Darik's Boot and Nuke before Windows installation which will cleanse your system of any Malware. You can then install Windows 7 from the bootable USB without a product key. Next use the ABR program to reapply your OEM SLP activation. Then use WSUS Offline Update to update Windows fully. After that you can install the system drivers (making sure to install Chipset drivers first). This will give you a clean install with far superior performance. I have explained this entire procedure in my guide DellWindowsReinstallationGuide / A Clean Install of Windows. The guide is Dell based but all the steps will work on an Acer except you may need to press a different key to F12 to select to boot from USB and the ABR files must be obtained from your existing install (if OEM) because I don't have any backup certs from OEMs other than Dell and HP.