kdawg2k14
Content Type
Profiles
Forums
Events
Posts posted by kdawg2k14
-
-
Good Morning all,
I'm having an issue with a Win 8.1 box that constantly crashes every few seconds when accessing the desktop, or anything else that needs the desktop to run. The error in the Application log is:
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283
Exception code: 0xc06d007e
Fault offset: 0x0000000000005a88
Faulting process id: 0x5bc
Faulting application start time: 0x01cf47721bd5b117
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 5c05ffbc-b365-11e3-beaf-7054d27f87a0
Faulting package full name:
Faulting package-relative application ID:So far the troubleshooting I have done so far is: Restored to an earlier date that did not have the issue. Created a new Windows Profile. Updated the system drivers. So far, no change.
Researching the issue online points to analyzing the crash dump. I have uploaded one to the following location:
I would be very appreciative if someone is able to do so, I'd rather not keep shooting in the dark if I can help it. Thanks!
-Kyle
0
Windows 8.1 Explorer.exe constantly crashes when on Desktop
in Windows 8
Posted
Thank you Andre, and thanks for the time to run the debugger and pinpoint the issue. Your expertise is well appreciated!