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kdawg2k14

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Posts posted by kdawg2k14

  1. Good Morning all,

    I'm having an issue with a Win 8.1 box that constantly crashes every few seconds when accessing the desktop, or anything else that needs the desktop to run. The error in the Application log is:

    Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283
    Exception code: 0xc06d007e
    Fault offset: 0x0000000000005a88
    Faulting process id: 0x5bc
    Faulting application start time: 0x01cf47721bd5b117
    Faulting application path: C:\WINDOWS\explorer.exe
    Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
    Report Id: 5c05ffbc-b365-11e3-beaf-7054d27f87a0
    Faulting package full name:
    Faulting package-relative application ID:

    So far the troubleshooting I have done so far is: Restored to an earlier date that did not have the issue. Created a new Windows Profile. Updated the system drivers. So far, no change.

    Researching the issue online points to analyzing the crash dump. I have uploaded one to the following location:

    https://onedrive.live.com/redir?resid=807BB7EC55C6E53E!107&authkey=!ACgpngBQ98E7TG8&ithint=file%2c.rar

    I would be very appreciative if someone is able to do so, I'd rather not keep shooting in the dark if I can help it. Thanks!

    -Kyle



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