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    Windows 7 x64
  1. Hi Autotek, Please check my post in Gradius2's thread to see if there's anything there to help you out. I was in a similar situation and somehow managed to recover my data (with some luck). However the the solution was NOT cleaning the contacts and neither was my logic board broken as I was able to test it on an identical drive and vice versa with the same results. Cheers
  2. Heya just want to share my experiences and the method that I used to recover my data. Firstly big thank you to the OP Gradius2 and Brad Garcia for the simplified method (http://sites.google.com/site/seagatefix/) And just to quickly point out, the diagram for the [Ground | TX | RX] in Gradius2's post worked for me While Brad's picture has them switched around and didn't work. Secondly the main reason for me to post this is because of a lack of explanation/results for the problems Wolfdie posted some time ago. I used the forum search function and also google to find solutions to this problem as this was exactly the same symptoms I experienced with my drive including the "buzz-beep" sound that was attached in Wolfdie's post, however I could not find anything conclusive and hope to change that with this post. In my opinion this problem bears no relation to the other click-clack sound as posted by mrkimrkonja's on 09 February 2009 - 04:57 AM. Attached below is the sound file and from what I can hear the drive is spinning up before a series of click-clack noises which leads me to believe that it is an entirely different issue so following my method may not solve anything relating to this problem. Just to refresh what was posted before: I have reattached the sound file below for convenience. SHORT STORY =========== I suspect the hard drives that are making this exact sound do not actually have a '0 LBA' or 'BSY' error at all since I think it is more of a mechanical problem to do with the drive being unable to spin up. That means trying to clean the header and motor contacts (as outlined in "How to solve Error 1009 DETSEC 00006008 FIX") will NOT solve the problem, but don't let me stop you from trying. Essentially all I did to make the drive spin up again was to tilt it onto it's side (from horizontal/flat) while it was powered up and trying to spin up hence causing the beep-buzz noise. As soon as the drive was in the vertical position I was very surprised to hear the sound of the disc spinning up like normal! Ofcourse I had done some other things beforehand but I don't know if they actually contributed or not so I will outline the steps I took in the Long Story below. I've since managed to backup all the data from the affected drive and after updating the firmware I ran SeaTools for Windows with the results for both 'Long Drive Self Test' and 'Long Generic' tests coming back as FAILED. This may or may not be the same case for everyone, the point being to test the drive if you can so that if there are any errors you may be able to RMA the HDD if required. If your drive returns errors in SeaTools but no "Fail Info icon" appears next to help in the toolbar (which happened to me), you can manually find the code in a 'ABCD1234.log' file (actual file name would be the serial number of your hard drive as seen in SeaTools and also on the HDD label) located in Program Files\Seagate\SeaTools for Windows. LONG STORY ========== OK so while following the methods metioned above I found that I had to do a bit more research to fully make it all work. First of all I purchased a "USB 2.0 to TTL UART 6PIN Module Serial Converter CP2102" off eBay. You can simply search for that or find them here: http://shop.ebay.com.au/ynlcabin8/m.html?_nkw=usb+ttl&_sacat=0&_sop=15&_odkw=&_osacat=0&bkBtn=&_trksid=p3911.m270.l1313 I found some terminal cables at home to use but if you don't have any you could also get the "USB 2.0 to TTL UART Serial Converter w/ Terminal Strip" which is basically the same setup I used. I can confirm that this absolutely works and looks much simpler and easier to do as there is no soldering and the USB port powers the whole device by itself so no 3V batteries or taking apart SATA power cables required either. B) Just insert one end of the cable onto the header pins and take off the casing on the other end and procede to tape it up like in Brad's tutorial. The "USB 2.0 to TTL" module I bought also comes with a little installation/drivers CD although if you're using Windows7 the drivers will be installed for you automatically (Silicon Labs CP210x USB to UART Bridge) so just plug it into any USB port. Next I used PuTTY R0.60 as the terminal program. Run the putty.exe (no installation) and on the 'Session' configuration panel select the 'Serial' radio button. Then go to the 'Serial' configuration panel and input the following: Serial line to connect to: COM* (replace the * with the assignment windows has given the USB module, this can be found in [Control Panel->Device Manager->Ports (COM & LPT)->Silicon Labs CP210x USB to UART Bridge (COM*)]) Speed (baud): 38400 Data bits: 8 Stop bits: 1 Parity: None Flow control: None Then click Open and the PuTTY command window should open. To test if the module is working properly just place a jumper block across the TXD and RXD terminals on the USB module and then type anything on the keyboard to confirm that you can see what you type hence it works. If not then check that you are using the correct COM* assignment and try again. Next you should unscrew the logic board off the HDD and separate them. Place a piece of card stock over the head contacts (with a long enough thumb grip to overhang over the edge of the disc enclosure to help pull it out later). Then replace the logic board, screwing in only the 3 screw nearest the motor contact. Connect the TXD cable to the logic board's RX pin (as per Gradius2's picture), the RXD cable to the TX pin and the GND cable to the Ground pin. (It's easier if you tape the 3 individual connectors together to form a flat connector to insert into the HDD serial port). Then connect power to the logic board (I just used my pc's own power suply unit and an extension cable). You should now be able to press Ctrl & Z together so that a "F3 T>" prompt appears in the PuTTY command window. If not, then you have the TX and RX cables switched. Swap them around and try again. Now that you have the "F3 T>" prompt displayed, input the following commands (in bold italics) exactly as shown as they are case sensitive. F3 T>/2 [Enter] Wait for the disc to completely spin down, give it about 20 seconds to be safe. F3 2>Z [Enter] You should now see the following displayed: Spin Down Complete Elapsed Time 0.*** msecs F3 2> You may carfully remove the cardstock (don't rip it!) and screw in the rest of the holes near the head contacts. DO NOT try to over tighten the screws as you may strip the torx head on the screws or even slip and damage something even more important. With the head contacts now reconnected to the logic board, you may now continue the command inputs: F3 2>U After a few seconds you should now see the following displayed: Spin Up Complete Elapsed Time *.*** secs F3 2> HOWEVER if you do NOT see the above message and instead see this: Error 1009 DETSEC 00006008 Spin Error Elapsed Time * mins ** secs R/W Status 2 R/W Error 84150180 Then there are three main possible causes (maybe more, I don't know ): ################################################################# -If you hear the buzz-beep noise (put you ear next to the hard drive to hear it) AND the 'Elapsed Time' is about 7 minutes long then you are experiencing the same problem that I had. Please refer to the "Error 1009 DETSEC 00006008" section below to see what I did to try and fix it. -If you hear the click-clack noise after the drive spins up AND the 'Elapsed Time' is about half a minute then you may have bad read/write heads that may be contacting the disc platters otherwise known as the "click of death", but don't quote me on that as I am only speculating. You may refer to the same "Error 1009 DETSEC 00006008" section below to see if it will also (temporarily) fix the problem. -If you do not hear any noises whether clicks/beeps/clacks and there is no disc spin up sound then you may refer to krishnakantr's thread to clean the electrical contacts. Error 1009 DETSEC 00006008 ========================== DISCLAIMER: I do not claim that any of the following methods may work and if indeed they are effective at all. No liability shall be placed upon myself if hard drives and/or it's data are permanently lost due to the procedures undertaken below. Anyway if you are either desperate, run out of other ideas/options or have nothing else to lose then I'd recommend giving these steps a try as I have managed to successfully retrieve my data from a drive with the "buzz-beep no spin up" problem. -While the drive is powered up and making the buzz-beep noise (or the click-clack noise), turn the drive on it's side and (carefuly, keep the cables plugged in!) shake the drive up and down to hopefully try to release any stiction or bearing/motor seizures. -If there is no noticable progress, place the complete drive (detach cable, separate logic board from enclosure for convenience) into a zip-lock bag and try to squeeze out as much air as you can before completely sealing it. Then place the drive into the freezer overnight (or a few hours) and try the above step again. You should have the computer already running with the serial cable ready to be plugged into the logic board and the PuTTY command window open and ready to input all the commands again (Ctrl+z, /2, Z, *mount logic board onto enclosure*, U). With some luck the drive may start to spin up again! If you have managed to get the drive working again, quickly backup all the files you can before the drive warms back up which may possibly cause the drive to seize up again. ################################################################# So now that you can see the displayed message: Spin Up Complete Elapsed Time *.*** secs F3 2> Continue to enter the following commands: F3 2>/1 [Enter] F3 1>N1 [Enter] When the prompt returns, unplug the power from the hard drive and wait for the power to cycle down (about 20 seconds to be safe). Then plug the power back into the HDD and press "Ctrl z" to bring the prompt back up in PuTTY and enter the following: F3 T>m0,2,2,0,0,0,0,22 [Enter] After another few seconds you should see the following message displayed: Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 14, Max Certify Rewrite Retries = 00C8 User Partition Format 10% complete, Zone 00, Pass 00, LBA 00004339, ErrCode 00000080, Elapsed Time * mins * secs User Partition Format Successful - Elapsed Time * mins ** secs Do not unplug the drive until you see this message! Afterwards you may turn off the pc and unplug, remount and connect the hard drive (power and sata) onto the motherboard to test if the drive is working again. Good luck! seagate st3500320as beep buzz.mp3 seagate 500gb spinup click clack.mp3