rjgarnold

I actually happened upon this post because I was having trouble installing Adobe Acrobat Pro 8.0. Kept saying "stopping services. service to stop: print spooler. Could not stop the Print Spooler service on Local Computer. ERror 1053. Service didn't respond to start or control request in a timely fashion." Adobe "installation support" was, as usual, absolutely no help. They suggested going to run-->services.msc-->print spooler and stopping the print spooler. However, that didn't work. Wouldn't stop. I did as you suggested and used the cleanspl.exe tool, and also installed msiccu2 (Microsoft Windows Installer Cleaner; available free on microsoft.com website), which found that Acrobat was still running, even though I couldn't see it in task manager or control panel-->add programs. BTW, after using the cleanspl.exe tool and after restart, I did go back into run-->services.msc-->print spooler and stopped the print spooler, which stopped immediately this time, rather than hanging up. Don't know if this was the right thing to do, but Acrobat (finally!) installed with no problem. Thanks again for all the help; this was hours and hours of aggravation!