Hi. Originally, I tried to resolve this problem using KernelEx to install the FileFormatConverters package, only to get the following error : http://www.msfn.org/board/index.php?showto...mp;#entry793681 Now with this thread, new hope. I downloaded and installed Orca 2.0.3790.0, extracted the FileFormatConverters.exe contents with 7-Zip, deleted the "LaunchCondition" entry in the MSI file, double-clicked the modified MSI and installed without any apparent errors. So far, so good. (I even rebooted just in case.) However, all that happens when I try to open a 'docx' file in Word 2000 is the error "There was an error opening the file", followed by a blank document. Opening an 'xlsx' file in Excel 2000 gives an error message to the effect "Sorry, this file is corrupted, would you like to salvage some text from it?". (The files open OK with the 2007 MS Office applications on an XP machine.) Any ideas? I believe I've followed the above recipe exactly, yet no joy. The FileFormatConverters.exe file is 28 868 320 bytes in size and was downloaded on 2008/04/23. I tried a new download today and the current file is identical. Has anyone had success with this current release of FileFormatConverters.exe? Joe.