Astronomer70

I don't know about a memory dump. I can look at memory by using the dubug cmd, but I don't have any idea what to look at, or where. What specifically would I be looking for and where would I look? Is it possible to set up a memory dump log or something in advance--so I can get the memory dumped to a log file when the failure to shutdown happens? If I could do that, then I could look at it after the fact. If someone knows how to do what needs to be done please tell me.

Well, I still have not figured out the cause of my shutdown problem and the problems seem to be getting worse. Now I can access Windows Media Player 10, but I can't get it to show the contents of the music library. Further, when I rip a CD the contents are not added to the library automatically, nor can I add files to the library by searching the computer. The search function opens a window (as normal), but then just hangs. I'm reasonably certain the problem is in the OS but have no idea where, or how to fix it short of doing a fresh install of XP.

Further to my Windows shutdown problem. A Windows help screen that popped up when I was examining the event log suggested I download and install UPHClean to close any open handels that might not be closing when windows was trying to shut down. I did so and installed the program and verified it had started successfully by looking at the event log. I then attempted to do a restart, but, you guessed it, got to exactly the same place as before when everything simply hung. Now, however when I power down and then restart I note that the Creative speaker set function does not work (although I can still adjust the volume through other means). I'll keep on trudging along, but I sure could use some good advice.

I'm having a shutdown problem with Windows XP Pro. The restart or shutdown process seems to go smoothly through saving settings and then the msg changes to shutting down windows -- but, nothing happens, it does not actually shutdown. I have to hit the power button to get a shutdown. It does not matter if I hit restart or shutdown, the same thing happens every time. I have not noticed anything else to be wrong, but not being able to do a restart is annoying. OH! there is one other thing I've noticed (I don't know if it is related or not). Concurrent with the shutdown problem I'm now not able to get Windows Update to open. When I first noticed this problem was right after I had gone to the Windows Update website and successfully opened the update scanner. The program told me there were several updates available (2 software & 2 hardware - both optional); however when I attempted to download & install the 2 hardware updates nothing happened. Thinking I had done something wrong I closed the update window and then attempted to re-open it, only it would not open again or since then. Any help would be appreciated.