Each time you burn a key, your story needs to get better and better to get another activation code which harms the customer. Has Microsoft specifically said that the store CD and the key from the side of the case is an acceptable equivalent to the original license? I've heard that it's not, which would make the multi manufacturer CD the only way that is both legal and practical for a shop to install Windows on Royalty systems. Anyone who thinks that asking the customer for Restore CD's is practical is smokin stuff that only Bill G can afford. I know you posted this a while ago, I just can't help laughing reading because the last couple of years for me was exactly as you tell it! everytime a new story... I'd just wish I knew about this workaround sooner!